About The Role

Create an Impact Every Single Day at Cedars-Sinai!

When the work you do every day directly affects others' lives, every effort and detail matters. This culture of passion and dedication flows through Cedars-Sinai. It’s one reason we’ve earned consecutive Magnet designation for nursing excellence. You will work with a team of world-class healthcare professionals and use innovative facilities. You’ll have what you need to accomplish something incredible—for yourself and for others. Join us and see why U.S. News & World Report named us one of America’s Best Hospitals!

Our world-class Labor and Delivery is the place where pregnant moms receive superior maternal-fetal care throughout monitoring, labor, and delivery. Each year, our unit brings over 6,700 babies into the world. Through our dynamic Perinatal Program, we deliver excellent patient and family-centered care to patients with varying levels of risk.

Become part of Cedars-Sinai’s renowned Labor & Delivery team, delivering over 6,700 babies annually. Our Perinatal Program offers patient- and family-focused care for both high-risk and low-risk patients in a dynamic, cooperative setting.

We are seeking a Nursing Communications Technician (NCT) to serve as a central communication and administrative resource for the Labor & Delivery unit. Working under the general supervision of a licensed caregiver, the NCT supports patients, families, nurses, physicians, and other departments while helping the unit operate safely and efficiently.

Key Responsibilities

Welcome patients, families, visitors, and staff and respond to requests with integrity and excellent customer service.
Answer patient calls and call lights promptly and route or bring up requests to the appropriate clinical team member.
Communicate patient needs to RNs and Clinical Partners in a timely manner.
Respond promptly to bed alarms and bathroom calls and notify appropriate staff of patient-safety needs.
Perform clerical and administrative functions related to medical records and unit operations.
Review CS-Link and perform applicable admission, discharge, and transfer (ADT) tasks.
Maintain and update staff assignment boards, contact information, patient call systems, locators, and pagers.
Coordinate equipment tracking and repairs and maintain inventory of unit technology, including Voalte phones, chargers, and iPads.
Assist with inventory control for forms, office supplies, and other unit resources.
Welcome and orient new employees and staff floating to the department.
Educate patients about available resources and technology.
Maintain an organized workstation and protect patient confidentiality.
Manage the unit tube system, excluding medications.
Attend required Cedars-Sinai education and training sessions.

Education

High School Diploma or GED, or equivalent experience, required.

Experience

Minimum of 2 years of experience in a medical setting, or successful completion of an approved course in hospital clerical responsibilities.
Knowledge of medical terminology preferred.