RN Case Manager - Homecare (Full-time, Days)

Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence.

Why Join Our Team?

• Set your own work schedule to fit your lifestyle and work-life balance
• Mileage reimbursement + paid drive time between patient visits
• Overtime opportunities for additional earning potential
• Up to $10,000 in tuition assistance for BSN to MSN advancement
• Tuition and student loan assistance programs to support your financial goals
• Comprehensive full benefits package

SUMMARY

The RN Case Manager is responsible for the delivery of comprehensive nursing care to a set of assigned patients at a specific point in time. This involves the assessment of patient and family needs and the development, implementation and evaluation of an appropriate Plan of Care, making changes in response to changing patient needs. The RN Case Manager identifies appropriate interdisciplinary services needed, coordinates those services and supervises Private Duty Nurses (PDN) as applicable.

RESPONSIBILITIES

Level I

• Conducts comprehensive assessments to identify and prioritize patient health needs, developing interdisciplinary care plans in collaboration with the care team.
• Coordinates and manages patient care, including complex cases, ensuring services are timely, effective, and aligned with the plan of care.
• Maintains accurate documentation, communicates status changes promptly, and initiates appropriate interventions.
• Supervises LPNs and home health aides, arranges additional services as needed, and supports safe discharge planning.
• Participates in quality improvement activities, attends required meetings, and adheres to agency standards and regulatory guidelines.
• Demonstrates integrity, protects patient privacy, and supports Rochester Regional Health’s mission and values.
• Participates in on-call and weekend/holiday schedules as assigned.

Level II

• Manages larger and more complex caseloads with effective service utilization and independent decision-making.
• Acts as a mentor and informal leader, providing guidance and support to peers and new staff.
• Offers process improvement ideas, participates in problem-solving, and consistently achieves positive audit outcomes.
• Serves as a clinical role model, collaborating across teams to enhance patient and community health.

REQUIRED QUALIFICATIONS

• Level I: Diploma or Associate’s Degree in Nursing required
• Level II – requires similar qualifications as level I, plus: A minimum of 2 years of home care experience.
• Registered Nurse license in New York State.
• Valid NYS Driver’s License.

PREFERRED QUALIFICATIONS

Level I

• 1 year of nursing experienced preferred.
• Prior home health, clinical and direct patient care experience preferred.
• Ability to work independently.
• Demonstration of solid interpersonal, organizational and time management skills.
• Proficient computer skills.
• Must be able to document clinical notes and assessments within an electronic medical record.
• Ability to travel to and from required locations as needed to perform the essential responsibilities of the job.

Level II

• Requires similar qualifications as level I, plus:
• Understands when to escalate to management.

EDUCATION

LICENSES / CERTIFICATIONS

PHYSICAL REQUIREMENTS

Drive - Clinical - Roles in this category require frequent driving combined with mobile clinical care across settings such as emergency response, mobile clinics, and home health environments. Staff must repeatedly enter and exit vehicles, occasionally lift and carry equipment weighing up to 100 lbs. or more, and perform care within patients’ homes or other confined, unpredictable, or uncontrolled environments. These positions demand strong fine and gross motor control, firm grasping, and heightened visual and auditory awareness to ensure safe and effective care delivery. Emotional and cognitive demands are substantial due to rapid decision‑making, direct exposure to critical or sensitive situations, and independently managing patient care in the field or home setting. Environmental exposures may include traffic hazards, infectious agents, extreme temperatures, variable home conditions, and hazardous materials. Valid licensure, physical readiness, and flexibility for extended or on‑call schedules are typically required.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$77,983.36 - $103,906.40

CITY

Rochester

POSTAL CODE

14607

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.