About The Role

Under the direction of the General Manager, this position is responsible for the overall management of housekeeping & facilities maintenance operations. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.

Key Accountabilities

Directs the day-to-day activities of housekeeping & facilities/ maintenance team members
Manages the housekeeping budget and prepares proposals for larger purchases/maintenance projects for the General Manager to review
Prepares and submits purchasing requisitions
Sources housekeeping and maintenance suppliers
Leads a team of engaged team-members who are passionate about cleanliness, impeccable state-of-repair and delivering a great guest experience
Champion of workplace health, safety and wellness with a focus on team member education & training, workplace inspections and accident prevention not reaction
Anticipates operational and service issues before they escalate, troubleshoots and resolves guest concerns before they are complaints
Liaises and communicates effectively with all appropriate operational departments
Offers facilities & housekeeping expertise to internal and external guests
Provides leadership, direction and mentoring to the Facilities and Housekeeping team while providing continuous coaching for success to achieve high performance
Communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations.
Manages other initiatives as required

Education and Qualifications

High School Diploma; Post-Secondary education in hospitality or skilled trades, or suitable combination of education and experience
Smart Serve Certificate and WHMIS training
Ability to exceed internal and external guest expectations providing great experiences & memories at all times
Computer literacy
Minimum 3 years' experience in housekeeping or facilities management
Ability to successfully obtain a Gaming License
Bilingual (English/French) is an asset but not required.

Work Environment Considerations

Major exposure to the elements, sitting and driving for long periods of time, some elements of danger, some exposure to noise, some exposure to verbal or physical abuse, non-traditional work hours.

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.