About The Role

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Maître d'hotel Hospitality Coordinator- Lex Yard to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

Our Restaurant, Lex Yard, seeks a Maître d'hotel Hospitality Coordinator who will be the first and last impression of an extraordinary dining experience. This role requires an individual with a warm and engaging presence, a keen eye for detail, and a passion for Forbes 5-Star hospitality. You will set the tone for our guests’ journey, ensuring a seamless and personalized arrival, dining, and departure experience. With expert knowledge of seating flow and a commitment to anticipatory service, you will create a refined yet welcoming atmosphere, remembering guest names and preferences to enhance every visit.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Maître d'hotel Hospitality Coordinator , you’re not just greeting and escorting guests in one of our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.