About The Role

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Unit Description

University Medical Center Urgent Care Center provides urgent care services 24 hours a day 7 days a week. The Urgent Care Center provides urgent care services to patients of all ages. Under supervision of a registered nurse, the CNA will assist with preparing patients for examinations, performing EKG testing, point of care testing and assisting with in office procedures. The ideal candidate will be a self-starter and a contributing member of the interdisciplinary healthcare team.

JOB SUMMARY

The Patient Care Assistant will perform tasks which involve specified services for patients delegated by the Licensed Nurse and are in alignment with the PCA TPP. Blood draws and foley discontinuation completion documentation must be maintained annually to continue receiving differential. Has a working knowledge of organizational and nursing policies.

REPORTS TO

JOB SPECIFIC RESPONSIBILITIES

I. Clinical Standards

Quality Patient Care- Provide quality patient care adhering to safety

practices and proper clinical documentation. Quickly adjusts to
quality initiatives and change. Contributes to the success of the
nursing and unit specific strategic plans.

Reporting Documentation
Hospital Wide Quality Metrics

o Inpatient Satisfaction “Likelihood to Recommend" (Non-nursing
department use house wide score; Nursing units use
department specific score)
o NRC: Ambulatory Surgery - Departments use specific results

(OPS, GI, Cath, and IR)

o NRC: Individual Department results

Quality Measurement: Did staff wash their hands?
Stewardship- Cost Center actual expenses in comparison to flex

budget

Delegation- Makes licensed and unlicensed assignments according

to the Nurse Practice Act and UMC Policies

Identification of Problems, Issues and Trends- Analyzes actual or

potential barriers to help identify problems, issues and trends

Patient Flow- Manages patient flow for maximum efficiency and

notifies internal resources of changes
II. Professional Growth & Development

Staff Meeting Attendance
Development of Nursing Profession

III. Patient Safety and Quality Outcomes (NDNQI quality data – Units that do not monitor specific indicators will use the hospital wide scoring for the year)

Falls with Injury
Hospital Acquired Pressure Ulcer
Catheter Associated Urinary Tract Infection (CAUTI)
Central Line Associated Blood Stream Infection (CLABSI)

EDUCATION AND EXPERIENCE

A nurse aide or certified nurse aide who has completed the patient care assistant course at University Medical Center or a patient care technician (PCT) who has completed the national PCT course and is certified.

REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS

Nurse Aide Certification preferred; PCT certification required if applicant is external and directly applying for a PCA position.

SKILLS AND ABILITIES

Age specific knowledge is required when needed for appropriate patient care.

INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS

This position requires close interaction with other ancillary departments in order to facilitate a quality multidisciplinary approach to patient care.

PHYSICAL CAPABILITIES

Work is of medium demand. Standing, walking most of the time on duty. Lifting and pushing patients, carts and wheelchairs. Good tactile sensations necessary for checking patients. Talking and hearing to converse with patients staff members. Near visual acuity for reading of gauges and thermometers and for recording on patients' charts.

ENVIRONMENTAL/WORKING CONDITIONS

Works inside. Hours of duty may be irregular with covering various shifts. Exposure to blood borne pathogens is of high risk.

DIRECT REPORTS

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.*