Marketing Operations Manager

Join SAVii: Transforming Employee Wellness Across Emerging Markets

About SAVii

SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health.

Important Note for Applicants

SAVii was recently acquired by GoTyme Bank, the country’s fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the SAVii organization. This partnership allows us to leverage GoTyme’s banking infrastructure to further our mission of financial inclusion.

Our Culture

At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions.

Your Impact: Key Responsibilities

The Marketing Operations Manager is responsible for managing the day-to-day operational functions of the department. This role ensures the seamless coordination of campaigns, efficient use of resources, and implementation of processes that support execution, tracking, and reporting across the department.

Operational Execution

• Run daily workflows and maintain the department’s tools and process trackers
• Coordinate directly with internal teams to resolve execution issues and remove blockers
• Review outputs from Specialists to ensure accuracy, timely task completion, and policy compliance
• Track and process requests for printed materials and giveaways for campaign or field use, and oversee the fulfillment of rewards processing
• Manage the onboarding/offboarding processes to ensure tool access and process integration
• Act as the point person between marketing operations, internal units, and other departments

Workforce Management and Planning

• Manage metrics used to measure weekly production capacity and output quality assessment
• Reports on trends, congestion risks, and team bandwidth
• Track and review overtime usage, analyze root causes, and prepare monthly reports for HR

Project Management

• Oversee all aspects of Project Management from initiation to closure, ensuring a timely and successful delivery, and managing resources efficiently
• Establish clear project objectives, scope, and impact measurement criteria, diligently monitoring ongoing progress
• Effective and transparent communications ensuring the flow of information to all stakeholders, both internally and externally, involved in the project
• Manage the department’s project tracking tool (Jira) by ensuring all data and records are accurate, up to date, and consistently maintained
• Build and maintain dashboards and trackers that give stakeholders real-time project visibility

Insurance Operations

Oversee the end-to-end insurance operations process, ensuring accurate data consolidation, timely endorsement submissions, and proper invoice and claim processing execution by the assigned specialist

Identify areas in the process to simplify or scale, and implement approved improvements

Budget Tracking and Reporting

• Oversee the marketing financial tracker, ensuring timely consolidation and validation of data submitted by stakeholders and executed by the assigned specialist
• Handle budget forecasting for all live events (e.g., launches, onsite engagements, webinars), in collaboration with the business units
• Review and validate financial reports and forecasts
• Collaborate with Finance on department budget tracking

Vendor Management

• Manage vendor engagements and oversee contract compliance and renewals
• Audit vendor performance and optimize engagements
• Maintain clean records of vendor engagement and payment schedules

ISO Documentation and Audit Readiness

• Maintain accurate documentation of all operational processes in line with ISO requirements
• Prepare records needed for internal and external audits
• Work with support specialists to ensure proper naming conventions, file storage, and compliance protocols

Qualifications: Skills & Experience

Bachelor’s degree in Marketing, Business Administration, Operations Management, or a related field

3+ years of experience in marketing operations, project coordination, or financial reporting within a marketing team

Strong leadership and supervisory experience preferred

Strong organizational, prioritization, and interpersonal skills, with the ability to lead diverse project teams to completion

Strong understanding of project management methodologies, with a willingness to challenge existing processes, and displaying initiative and adaptability under pressure

Strong proficiency in project management tools (e.g., Jira, Asana, Airtable) and data reporting tools (e.g., Google Sheets, Looker Studio)

Familiarity with ISO standards and experience supporting audit readiness is a plus

Excellent analytical, organizational, and cross-functional communication skills

Why Join SAVii?

Joining SAVii means contributing to a platform that directly improves the lives of thousands of employees. We offer a competitive benefits package, flexible work arrangements, and a professional environment that encourages diversity and innovation.

Commitment to Diversity & Inclusion

SAVii is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and believe that a diverse range of perspectives is essential to our success as a fintech leader.

Application Process

If you are a driven professional looking to make a meaningful impact in the financial wellness space, we invite you to apply.

Visit website

GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven digital banking technology and hands-on experience building South Africa’s leading digital bank, TymeBank, one of the fastest-growing digital banks in the world today.

At GoTyme, we have embarked on a journey to democratize financial services and bring next-level banking to the Philippines. We seek individuals who share our belief that the game is worth changing, to join our growing team of GoTymers as we build, launch, and scale a bank that empowers all Filipinos to navigate a path to financial freedom.