Systems Administrator II (AIM)
City Of Atlanta · Atlanta, GA, United States
About The Role
General Description and Classification Standards
Defines, captures, analyzes business requirements and develops them into Oracle Cloud HCM and/or Oracle Cloud ERP solutions that fit within the business environment and business objectives. This is a fully seasoned professional level (Senior level) capable of carrying out most assignments typical of the profession with limited guidance or review. This level would be considered a promotional level and attainable by any incumbent in a work group who demonstrate the necessary knowledge, ability and performance.
Supervision Received
Works under very general supervision. Depending on assignment, may work independently with responsibility for an assigned function or program.
Essential Duties & Responsibilities
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
- Analyze software requirements, define solution parameters and specifications.
- Gather technical requirements, displaying knowledge of the business environment in defining the customer’s needs
- Application design and development
- Coordinate with the business to provide input for the future enhancements of Oracle HCM and ERP Cloud
- Proficient in developing reports using OTBI, FRS, and BI Publisher.
- Create and manage user accounts, roles, and permissions within Oracle Cloud to ensure secure access to resources.
- Implement and manage backup and disaster recovery strategies for Oracle HCM and ERP Cloud, ensuring data integrity and availability.
- Monitor cloud services for performance issues, applying tuning techniques and optimizing configurations as needed.
- Enforce security best practices, including identity and access management, encryption, and compliance with regulatory requirements.
- Apply patches and updates to cloud services to maintain security and functionality.
- Develop and implement automation scripts (using tools like Terraform or Ansible) to streamline deployments and routine tasks.
- Diagnose and resolve issues related to Oracle Cloud services, providing timely support to users and teams.
- Maintain comprehensive documentation for cloud configurations, processes, and procedures for reference and compliance.
- Work with development teams and other IT staff to support application deployments and integrations in the cloud environment.
- Provide training and support to team members and users on Oracle Cloud services and best practices.
- Collaborate with Oracle on service requests (SRs) to address any product defects or bugs.
Oracle ERP Cloud
- Strong knowledge in Oracle Fusion Financials Cloud, primary skills on AR, GL, FA, PA, AP
Oracle HCM Cloud
- Strong knowledge of Oracle HCM Modules and HR Processes
Decision Making
Selects from multiple procedures and methods to accomplish tasks. May make purchasing or resource allocation decisions within organization guidelines. Apply organizational policies. May interpret organizational policies and recommend exceptions. Establishes work methods, timetables, performance standards, etc.
Leadership Provided
Regularly offers leadership, guidance, and training to less experienced staff. Acts as a technical resource or mentor to colleagues and may lead or instruct junior employees in advanced or technical roles.
Knowledge, Skills & Abilities
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Extensive knowledge of Oracle Cloud (HCM, Payroll, General Ledger, Contracts, Procurement, Payables, Assets, Receivables, Collections, Expenses, Cash Management, Grants Management) and analytics associated with these applications or application suites. Experience in Oracle Cloud HCM / Oracle Cloud ERP
Skills in organizing and presenting information, proposals etc.
Ability to build effective relationships within the City and to train others.
Minimum Qualifications – Education and Experience
Bachelor’s degree in computer science or engineering (equivalent professional experience may be considered for substitution for the required degree on an exception basis).
Preferred Education & Experience
- Master’s degree in computer science or engineering with 5-8 years of directly related professional work.
- 2+ years of experience in Oracle Cloud implementation and support
Licensures and Certifications
Oracle Cloud ERP/HCM/SCM certifications, Oracle Cloud Security or OIC certifications, ITIL certification
Essential Capabilities and Work Environment
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
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