About The Role

Performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. Integral part of the nursing team that acts as receptionist, performs clerical and secretarial duties, and is a liaison between patients, visitors, physicians, ancillary departments, and nursing staff. Bartlett Unit Secretaries may act as Nurse Assistant and must have the required certifications necessary for their department.

Perform general clerical duties on the nursing unit, including preparing, organizing, and maintaining patient records, charts, and documentation to ensure accuracy and compliance.
Serve as the primary point of contact and receptionist for the unit, greeting patients and visitors, answering phone calls, and directing inquiries appropriately.
Coordinate communication among patients, visitors, physicians, nursing staff, and ancillary departments to support efficient patient care and unit operations.
Provide administrative and secretarial support to the nursing team, including scheduling, data entry, and managing unit correspondence and reports.
Assist with basic patient care tasks as needed (when certified), functioning as a Nurse Assistant and supporting clinical staff in delivering quality care.
Performs related duties as required
Required:
Education: High School Graduate or GED
Experience: Must be familiar with medical terminology, and have experience with the use of a computer
Licensure/Certification:
CPR is required for all Unit Secretaries
Bartlett Unit Secretaries in the Emergency Dept. and Float Pool must also have CPI
Memphis Behavioral Health Unit Secretaries must also have CPI
Preferred:
Experience: Previous experience as a Unit Secretary preferred.