Assistant Manager - Retirement Services (Cebu / MOA)

Work Setup: Onsite (Cebu / Pasay)

Function: Operations

Required Educational Attainment

With minimum of 2 years of College Education (No back subjects)

Required Experience

At least 2 years Retirement Services (required); preferably retirement services in the same role

Responsibilities

Manage the process and take corrective steps where necessary or make incremental improvements

Provide coaching and feedback to team members to enable them to improve their performance

Assist new hires such that they are productive on the floor in the shortest possible time frame

Handle escalations

Provide inputs on process and system to the team members

Client Interaction, where required at the level of Supervisors

Ensure compliance with internal policies and procedures, external regulations and information security standards

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