International Wholesale Account Manager

Our International business has the exciting job of bringing the best of M&S to customers around the world. Working closely with wholesale partners, internal teams and markets across multiple channels, this role will own the end-to-end wholesale relationship for your area, driving profitable growth while delivering a customer experience that represents the very best of the M&S brand.

As International Wholesale Account Manager, you’ll lead the joint business plan with your wholesale partners, own the P&L for your area and shape the commercial model, supplier terms and ways of working that support long-term, sustainable growth. You’ll use market insight, partner knowledge and a strong understanding of broader retail trends to deliver market-relevant products across channels and build strong, strategic partnerships.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

Your key accountabilities will include

• Owning and developing the wholesale relationship end to end for your area, acting as the key interface between M&S and wholesale partners.
• Leading the international omni-channel wholesale strategy and delivering sales, profit and performance KPIs across all selling channels.
• Driving profitable growth through strong sales planning, range expansion, partner engagement and robust performance management.
• Embedding M&S wholesale ways of working, brand standards and operational best practice across stores, online and marketplace channels.
• Using partner insight, customer data and market knowledge to shape tactical and strategic action plans that support long-term growth.

• Who you are
• Your skills and experience will include

• Strong commercial acumen with a proven track record of driving sales and maximising profit.
• Excellent relationship-building and influencing skills, with confidence engaging senior stakeholders internally and externally.
• Entrepreneurial mindset, with the ability to identify commercial opportunities and turn them into action.
• Retail experience across stores, online and omni-channel environments.
• Awareness of international retail competitors and how M&S can compete to win in global markets.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We are disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

#L1-AC1 #LI-Hybrid