L2 Database Engineer

Job Title

L2 Database Engineer

Job Description

Your Responsibilities

As a Database Engineer, you will be responsible for providing Level 2 operational support for Oracle database environments, including:

• Perform routine Oracle database health checks to ensure database availability and stability.
• Start and stop Oracle databases, Oracle Enterprise Manager (OEM)/Cloud Control, Oracle Listeners, and Oracle Monitoring Agents.
• Monitor Oracle Enterprise Manager dashboards, alert logs, and scheduled database jobs, and resolve operational issues.
• Monitor Oracle GoldenGate replication and Oracle Data Guard environments, including replication lag and service availability.
• Prepare periodic database health reports and operational dashboards.
• Monitor database host servers for CPU, memory, disk utilization, and system alerts.
• Monitor tablespace utilization and perform storage administration, including adding or resizing datafiles and managing ASM disk groups.
• Execute database cleanup activities such as compression, identifying top space consumers, and reclaiming storage through truncate or shrink operations.
• Monitor RMAN backup execution, archive log backups, and perform approved database recovery and restore activities.
• Investigate Oracle database errors (ORA-xxxx), generate AWR reports, identify blocking sessions, and support performance troubleshooting.
• Implement approved database configuration changes, including SGA/PGA parameter updates.
• Renew database-related certificates and remove invalid objects associated with decommissioned schemas.
• Ensure all activities are executed in accordance with established operational procedures, change management processes, and service level agreements.

What You Bring

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Experience supporting Oracle Database Administration in enterprise environments.
• Good understanding of Oracle Database architecture and administration.
• Hands-on experience with Oracle Enterprise Manager (OEM)/Cloud Control.
• Experience with Oracle RMAN Backup & Recovery.
• Knowledge of Oracle Data Guard and Oracle GoldenGate.
• Experience with Oracle ASM (Automatic Storage Management).
• Ability to analyze Oracle alert logs, AWR reports, and troubleshoot database issues.
• Working knowledge of SQL, PL/SQL, and Linux/Unix operating systems.
• Understanding of ITIL processes, incident management, and change management is preferred.

Competencies

• Strong analytical and problem-solving skills.
• Proactive approach to monitoring and issue resolution.
• Excellent communication and stakeholder management skills.
• Ability to work effectively within a global, cross-functional team.
• Customer-focused with a commitment to operational excellence.
• Ability to prioritize tasks and perform in a fast-paced environment.