Senior Scrum Master

Type: Full-Time

About the company

Incedo is a global AI and data transformation specialist empowering companies to realize sustainable business impact from their digital investments by delivering ROI from AI@Scale.

As a long-term partner for strategy to execution, we operate at the intersection of business and technology. Our integrated services and platforms are built on the foundation of AI & Data, digital engineering, and operations transformation, bringing deep domain expertise and full stack capabilities together.

With over 4,000 people in the US, Canada, Latin America and India and a large, diverse portfolio of Fortune 500 enterprises and fast-growing clients worldwide, we work across banking & payments, wealth management, telecom, hi-tech and life sciences.

Overview

We are seeking an experienced Senior Scrum Master to support Agile delivery across complex, multi-team environments within the Financial Services domain. This role will focus on enabling high-performing teams, driving SAFe practices, managing dependencies, and ensuring successful execution of product and technology initiatives.

Key Responsibilities

• Provide Scrum Master support for 1–3 Agile teams operating in high-complexity, dependency-heavy environments
• Facilitate all Agile and SAFe ceremonies, including daily stand-ups, sprint planning, backlog refinement, retrospectives, and Program Increment (PI) Planning
• Lead PI Planning sessions and support teams in successfully delivering PI objectives
• Partner with Product Owners and stakeholders to support backlog prioritization and solution refinement aligned to business goals
• Proactively identify and manage risks, issues, and impediments, including defining impact, ownership, mitigation plans, and resolution timelines
• Manage and coordinate cross-team dependencies, ensuring alignment and minimizing delivery risks across multiple Agile teams
• Facilitate executive stakeholder readouts, providing clear updates, insights, and delivery transparency
• Drive continuous improvement through retrospectives and Agile coaching, fostering a culture of adaptability and learning
• Oversee Scrum and Kanban workflows, optimizing team processes and delivery efficiency
• Ensure adherence to Change and Release management standards
• Coordinate and prioritize resolution of production defects, incidents, and problem records to minimize business impact

Required Skills & Experience

• Bachelor’s degree in a relevant field or equivalent practical experience
• 10+ years of experience working in large-scale, multi-team enterprise Agile environments
• 7-8+ years of experience as a Scrum Master, preferably at a senior level
• Strong expertise in Scrum and Kanban frameworks, with working knowledge of SAFe principles
• Proven experience managing risks, issues, and cross-team dependencies in complex environments
• Experience facilitating PI Planning and presenting to executive stakeholders
• Background in Financial Services, Banking, Wealth Management, or Asset Management
• Exceptional communication, facilitation, and stakeholder management skills
• Strong interpersonal skills with the ability to influence and build collaborative relationships

Required Certifications & Tools

• SAFe Scrum Master certification or equivalent Agile certification (CSM, PSM, etc.)
• Experience with Agile tools such as Jira, Rally, or similar platforms

What Success Looks Like

Consistent delivery of PI and sprint commitments across teams

Effective management of dependencies with minimal delivery disruption

High-performing teams with strong Agile discipline and continuous improvement

Clear, concise communication with stakeholders and executive leadership

Visit website

Qode is dedicated to helping technical talent around the world find meaningful careers that match their skills and interests. Our platform provides a range of resources and tools that empower job seekers to take control of their careers and connect with top employers across a variety of industries. We believe that every individual deserves to find work that they're passionate about, and we are committed to making that vision a reality.

Qode's team of experienced professionals is passionate about creating a better world of work by providing innovative solutions that improve the job search process for both job seekers and employers. We believe in transparency, trust, and collaboration, and we strive to build strong relationships with our customers and partners. Through our platform, we aim to create a more engaged and fulfilled global workforce that drives innovation and growth.