About The Role

Service Delivery Coordinator – Completions

Do you enjoy being part of a successful team?

Do you want to impact Baker Hughes’ service delivery at a global level?

Join the Completions & Wellbore Intervention Team!

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and increase reservoir value. Our Completions Team partners with on-site operators and customers on well operations to ensure clients receive optimal capacity and value.

Partner with the best

Service Delivery Coordinator works with customers, field operations, engineering teams, and the Baker Hughes Job Center to ensure safe, efficient, and on-time delivery of services while meeting contractual and operational requirements within the Completions & Wellbore product line.. The Service Delivery Coordinator (SDC) is responsible for ensuring flawless execution of Lower Completion projects through effective planning, coordination, technical support, resource management, and customer engagement.

As a Service Delivery Coordinator, you will be responsible for

Managing all planned and unplanned operational activities related to Lower Completions
Managing client relationships through being the primary contact for job preparation, execution and close out
Coordinating and monitoring all job activities for our business to ensure successful completion
Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients objectives
Ensuring assigned contracts and quotes are fully understood and invoices are correctly issued to prevent revenue leakage
Ensure Service Delivery Perfect Execution (SDPE) throughout the project lifecycle

Fuel your passion

To be successful in this role you will

Have Bachelor’s (or equivalent) in Engineering or similar field or a High School Diploma with relevant experience in a similar role
Have 10 years experience in Lower Completions
Have excellent communication skills and be fluent in English and Portugues
Have good team working and communication skills
Must demonstrate strong technical knowledge of Lower Completion systems and completion operations, including
Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Standard working schedule 5/2

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination