About The Role

Position Overview

The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making.

The role operates within a complex delivery model, managing a combination of

Global IT leaders (Infrastructure/Cyber and Data/Applications)
Regional IT resources (Europe, China)
Multiple MSPs across regions

Success requires the ability to lead through influence, structure, and governance—not direct execution alone.
The IT Manager must transform a fragmented IT landscape into a standardized, data-driven and secure environment, aligned with:

Current Divisional IT roadmap
ERP standardization (Acumatica)
Data platform evolution
Cyber and infrastructure modernization

Organizational Scope & Team Leadership

The Division IT Manager leads a hybrid global IT team, including

Direct / Functional Leadership
1 Global Infrastructure, IT Operations & Cyber Security Manager
1 Global Data Analyst (evolving into Data & Business Applications Lead)
Regional IT Resources
2 IT resources in Slovenia (applications, ERP support, operations)
1 IT Specialist in China
External Delivery Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand and Slovenia

Leadership Expectations

The Division IT Manager must

Define clear roles, responsibilities, and accountability model across all resources
Eliminate overlap and inefficiencies currently visible across IT activities
Establish a scalable “hub-and-spoke” IT operating model
Drive alignment between: Internal IT, Segment IT, MSP partners
Ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles.

Core Responsibilities

IT Strategy, Governance & Operating Model

Own the division IT strategy and ITW Front-to-Back execution roadmap
Establish a clear IT operating model across global and regional teams
Define governance across: data, ERP, Cyber, Infrastructure
Implement structured reporting and performance tracking across all IT layers
Ensure strict adherence to 80/20 prioritization discipline

ERP Modernization Leadership (Global Accountability)

Lead the global Acumatica rollout across all sites
Govern ERP standardization, eliminating: legacy systems, site-specific deviations
Ensure ERP becomes:
Single source of truth for core business processes
Foundation for data and analytics
Supervise execution through:
Data/App Lead
Regional IT resources

Data & Business Applications Leadership ( Critical Capability )

Elevate the Data Analyst role (part of the IT team) into a Data & Applications capability leader, providing direction, prioritization, and technical guidance
Define and enforce:
Data governance and ownership model
Enterprise data architecture principles
Standardized KPI and reporting framework
Lead the design and evolution of the divisional data platform, ensuring:
Integration of data across ERP (Acumatica), supply chain, and shop floor systems
Elimination of siloed and spreadsheet-based reporting
Creation of a single, reliable data foundation for decision making
Drive adoption and standardization of key technologies:
Power BI as the standard for data visualization and business reporting
Modern data platforms (i.e. Microsoft Fabric, Snowflake or equivalent) for:
Data ingestion
Transformation
Storage and analytics
APIs and integration frameworks to enable scalable and maintainable system connectivity
Python (or equivalent) for:
Data engineering
Automation
Advanced analytics use cases
Ensure the Data function delivers practical, business-relevant use cases, including:
Forecasting improvement (ML-driven where appropriate)
Supply chain and operational visibility
Financial and operational KPI standardization
Act as functional leader of Data expertise, with the expectation to:
Guide, coach, and grow a Data expert within the team
Maintain sufficient technical understanding to challenge design decisions
Ensure solutions remain simple, scalable, and aligned to business needs (ITW 80/20 mindset)

Infrastructure, Cyber & MSP Orchestration

Lead through the Global Infra & Cyber Manager, ensuring:
Consistent cyber posture across all sites
Centralized vulnerability management
Standardized infrastructure
Address FTB risks:
Cyber gaps across multiple sites
Aging infrastructure
Inconsistent MSP capabilities
Drive:
Azure migration
AD consolidation
Network standardization
Rationalize MSP landscape:
Define clear SLAs
Remove underperforming vendors
Standardize service delivery

Global Delivery & Execution Model

Establish clear accountability across distributed teams.

Implementing: standard project governance and consistent delivery framework
Ensure execution discipline across: internal team and external providers
Balance: centralization (standards, platforms) and local flexibility (business needs)

IT Operations (Right-Sized & Optimized)

Ensure stable operations across: infrastructure, applications, end-user support
Transition non-value-added work to: MSPs and automation
Focus internal resources on growth and transformation priorities (AA)

Financial & Vendor Management

Own: IT budget, investment prioritization, vendor strategy
Ensure alignment with: low-cost mindset and value-driven investments

Required Experience & Skills

Leadership & Organizational Complexity
Experience leading distributed, global IT teams
Proven ability to manage:
Hybrid teams (internal + MSP)
Multi-layered accountability structures
Strong governance, prioritization, and decision-making skills
ERP & Applications
Strong ERP modernization experience
Acumatica experience strongly preferred
Experience rationalizing multi-ERP environments
Data & Analytics
Strong experience building and scaling:
Data architectures and data platforms
End-to-end data pipelines (ingestion > transformation > visualization)
Hands-on understanding (not necessarily deep execution) of:
Power BI (data modeling, semantic layers, KPI standardization)
Modern data platforms:
Microsoft Fabric (preferred) or
Snowflake / equivalent cloud data platforms
Data integration patterns, including:
APIs
ETL / ELT processes
Programming and data manipulation (Python, SQL)
Proven ability to:
Transition organizations from fragmented reporting to standardized data-driven decision making
Drive business adoption of data, not just technical implementation
Experience leading or managing data specialists or analytics teams, including:
Setting priorities
Providing architectural direction
Ensuring alignment with business outcomes
Cyber & Infrastructure
Experience managing cyber risk across multiple sites and vendors
Strong understanding of:
Cloud transformation
Security frameworks
Infrastructure standardization
Execution & Transformation - proven track record of:
Delivering transformation in complex environments
Driving standardization and simplification
Strong change management capability

Success Profile

The ideal candidate

Is a true orchestrator, not a hands-on technician
Has experience in global, multi-site manufacturing environments
Can manage complex delivery models (internal + MSP + regional IT)
Drives simplification, accountability, and measurable outcomes
Is equally strong in ERP, Governance, and Data leadership (with sufficient technical depth to guide data architecture and engineering teams, without acting as a pure developer)