About The Role

Provides high-quality and valuable support in all service administrative processes. Ensures that information logged in the designated databases and systems is accurate and updated.
Provides high-quality and valuable support in all service administrative processes
Processes transactions on time and in an efficient, effective and accurate manner, with focus on quality and timeliness.
Ensures that information logged in the designated databases and systems is accurate and updated.
Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
Ensures that information needed by internal and external customers are provided accurately and on time
Adherence on SLAs for all SSA Transactions (Warranty)
Timely submission of SSA Reports (Warranty)
Improvement on Productivity and Efficiency
Individual Development
Ad hoc/ Stretch Assignments

College graduate of any course
With 1-3 years of related experience
Additional / Preferred Qualifications:
Previous experience within a service environment performing administrative functions.
Previous experience on supply chain (order management, purchasing and logistics)
Focused with strong administration, analytical and organizational skills.
Possesses initiative and a strong sense of ownership and responsibility
Keen attention to details.
Comprehensive administrative/clerical/back-office experience
Time management skills
Must be able to work with minimal supervision.
Works well with others; team player
Strong sense/knowledge of the service business
Fluent English written and verbal skills
Knowledge of computer systems. Knowledge of ERP (Oracle, SAP, etc.) is a plus.

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