About The Role

SUMMARY

Under the supervision of the Director/Manager or delegate, assists in planning, organizing, implementing evaluating the activities occurring on the nursing unit by performing clerical and receptionist duties and maintaining the physical environment of the area.

RESPONSIBILITIES

Performs various clerical duties related to the updating and organizing of information on the nursing units. Establishes & maintains the patient record on the unit. Answers the telephone in a professional manner and directs calls to appropriate individuals and/or takes messages. Stock units with office supplies; prepares requisitions to maintain established inventories. Faxes and photocopies information as needed. Obtains supplies as requested by the nursing staff.
Records information, such as physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records, as needed.
Adheres to HIPAA guidelines by accessing PHI in accordance with departmental assignment
Welcomes visitors, answers inquiries, gives directions and refers inquiries to nursing and physician staff as needed.
Provides support and necessary information to nurses, providers, offices, etc.
Arranges discharges/ transfers by notifying patient transport services.
Maintains a safe and clean working environment by complying with procedures, rules and regulations and adhering to Infection Prevention Policies
May transport patients in wheelchair to locations within facility

UNION

1199 SEIU (CPH) Service, Maintenance & Clerical Note: Not all per diem roles are union eligible

EDUCATION

LICENSES / CERTIFICATIONS

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$18.82 - $27.32

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.