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Payments - Business Management - Associate

JPMorgan Chase · Kwun Tong, Kowloon, Hong Kong

External listingfull-timeabout 2 hours ago

About The Role

Our Asia Pacific Business Management team is at the heart of driving success and growth across the region. Join a team that thrives on excellence and innovation, where every day brings new opportunities to make a significant impact.

As Hong Kong based- associate in local Payments Business Management, you will support Hong Kong Payments head to drive strategic execution, business performance management, governance, and cross-LOB key agendas. Partnering with senior leaders and key stakeholders, you will provide timely, decision-ready insights that supports business performance and strategic decision-making. You will also be involved in key Greater China business priorities and initiatives, providing you a holistic view on Greater China Payments business. This is a diversified role requiring an adaptable individual who is strong in analytical and communication skills, managing competing priorities, and operating across a broad range of business management activities.

Job Responsibilities

  • Support Hong Kong Payments head to execute strategic initiatives, projects, and business priorities
  • Coordinate closely with segment, country, product, Finance, Strategy, and central teams to support business objectives and franchise priorities
  • Support business reviews, forecasting processes, and strategic planning through insightful analysis and decision support
  • Analyze business performance and synthesize complex information into clear recommendations that support strategic priorities and management decisions
  • Deliver timely, actionable, and decision-ready insights to senior management, proactively highlighting emerging trends, risks, opportunities, and performance drivers across the business
  • Contribute to regional and global business management initiatives, promoting alignment, best-practice sharing, and cross-country connectivity
  • Act as a catalyst for change by identifying opportunities to improve processes, challenge existing ways of working, and enhance business effectiveness

Required qualifications, capabilities, and skills

  • Bachelor degree with minimum of 5 years of related experience in Finance, Strategy, Business Management, or related discipline.
  • Strong analytical, financial, and problem-solving skills, with the ability to translate complex information into actionable business insight
  • Strong communication skills with the ability to distill complex topics into clear and compelling messages for senior audiences
  • Proficiency in Excel and experience with high-quality PowerPoint documents, analytics, automation, and visualization solutions
  • Familiarity with AI and Large Language Models (LLMs) and the ability to apply them to business management, workflow optimization, and decision support
  • Highly adaptable, intellectually curious, and a self-starter with an excellent attitude, motivation, and ability to learn quickly
  • Continuous improvement mindset with strong attention to detail and a willingness to challenge the status quo

Preferred qualifications, capabilities, and skills

  • Knowledge of Payments or Banking products being advantageous.
  • Experience with AI-enabled tool, Python, Alteryx will be a plus

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