B2B - Sales Support Specialist (Korean Bilingual)

1. Account Development & Sales Execution

• Develop and manage relationships with retailers, distributors, and marketplace partners
• Identify new B2B business opportunities within beauty, skincare, and personal care categories
• Present product lines, pricing, and promotional programs to clients
• Manage the sales cycle from lead generation through contract execution
• Support line reviews and product launches in alignment with retailer requirements
• Attend trade shows, exhibitions, and client meetings as needed

1. Sales Operations & Retail Support

• Monitor purchase orders, shipment schedules, and delivery confirmations
• Track sell-in, sell-through, and inventory levels across accounts
• Coordinate product updates, pricing changes, and packaging revisions
• Support accounts receivable follow-ups and deduction management
• Ensure smooth collaboration between sales, marketing, logistics, and finance teams

1. Reporting & Data Management

• Prepare weekly and monthly sales reports by retailer, brand, and SKU
• Analyze sales trends and provide actionable insights
• Maintain accurate CRM and ERP records
• Track promotional calendars, markdown programs, and marketing initiatives
• Support demand forecasting and inventory planning

Required Experience

• Bachelor’s degree in Business, Marketing, or related field preferred
• 3–5 years of experience in B2B sales support, wholesale, or retail operations
• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred
• Strong Excel skills (pivot tables, data analysis required)
• ERP or CRM experience preferred
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills
• Korean Bilingual required

Preferred Experience (Beauty / CPG Industry)

• Experience in beauty, cosmetics, or consumer goods distribution
• Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)
• Understanding of sell-in vs. sell-through metrics
• Knowledge of inventory planning and deduction management

All your information will be kept confidential according to EEO guidelines.