Sales Manager - Holiday Inn Express Chennai OMR

Key Responsibilities

1. Business Development

• Identify and develop new business opportunities (Corporate, Travel Agents, OTA, Groups)
• Conduct sales calls, site visits, and client meetings
• Build and maintain a strong client database

1. Revenue Generation

• Achieve monthly and annual sales targets
• Maximize room revenue, occupancy, and average rate (ARR)
• Promote hotel services, packages, and offers

1. Client Relationship Management

• Maintain strong relationships with existing clients
• Handle client queries, negotiations, and contracts
• Ensure high levels of customer satisfaction and repeat business

1. Market Analysis

• Monitor market trends, competitor activities, and pricing strategies
• Provide inputs for sales strategy and business planning
• Identify potential market segments and opportunities

1. Coordination

• Coordinate with Front Office, Reservations, and F&B for bookings and events
• Ensure smooth execution of group bookings and corporate stays
• Work closely with revenue and operations teams

1. Reporting & Administration

• Prepare sales reports, forecasts, and MIS
• Maintain records of sales activities and client interactions
• Update CRM systems and sales trackers

Key Skills & Competencies

• Strong sales and negotiation skills
• Excellent communication and networking abilities
• Result-oriented and target-driven mindset
• Good knowledge of hotel sales and revenue concepts

Qualifications

• Graduate / MBA in Sales & Marketing preferred
• 3–6 years of experience in hotel sales
• Knowledge of local market and corporate segment preferred