Service Technician

HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)

Profession (Job Category)

Engineering & Science

Job Schedule

Full time

Remote

No

Job Description

The Opportunity

As a Service Technician at Hitachi Energy, this role involves installing, maintaining, troubleshooting, and repairing Hitachi products and systems to ensure optimal performance and customer satisfaction.

How you will make an impact

Perform routine and preventive maintenance on a variety of Hitachi equipment and systems.

Execute repairs and replacements of faulty components, ensuring adherence to Hitachi's quality standards and safety protocols.

Provide technical support and guidance to customers, explaining technical concepts clearly and courteously.

Document all service activities, including repairs, maintenance performed, and parts used, accurately and promptly.

Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.

Adhere to all company policies, procedures, and safety regulations.

Participate in ongoing training and professional development to stay current with Hitachi product advancements.

Your Background

Associate’s degree in electrical or technical diploma

2+ years of experience as a Service Technician or in a similar technical support role

Strong mechanical and electrical aptitude, with the ability to read and interpret schematics and technical manuals

Experience using hand and power tools, as well as diagnostic equipment

Solid computer skills, including familiarity with diagnostic software and service management systems

Strong communication and interpersonal skills with a customer-focused mindset

Ability to work both independently and collaboratively as part of a team

Willingness to handle physically demanding tasks, including lifting equipment and working in varied environments

Flexibility to travel to customer sites as needed

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.