About The Role

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

Carelon Global Solutions India is seeking a Scrum Master I who is accountable for enhancing, supporting, and managing the in-house and stakeholder holders.
Good organizational and leadership skills, and proficiency in Agile Framework. Facilitating discussion, decision making, and conflict resolution. Having Commercialization implementation experience.

JOB RESPONSIBILITY

Need to have

Managing JIRA – Jira Query Language, Stakeholder management with good team management skills.
Should have worked on Scaled Agile framework. Able to start agile teams and capable of managing multiple teams simultaneously.
Works with Product Owner to ensure proper balance between features and high-quality productivity. Provides overall guidance for team to adhere to Agile principles and practices.
Arranges, facilitates, and schedules meetings, demos, and decision-making processes to ensure that the proper collaborative process is in use.
Good to have experience in Program integrity and commercialization areas.
Flexible to work in shifts and take up business calls. Suggest and organize team building activities and Increasing the Team Productivity
Facilitates cross-functional interactions between their project teams (i.e. Scrum, Kanban and Waterfall) ensuring that cross-team dependencies are managed appropriately.
Works with Product Owners to help them maintain a quality product backlog, ensuring the team always has well-defined backlog items ready to work on.
Works to increase team efficiency by encouraging out-of-the-box thinking and consistent improvement while staying focused on quality and timeliness.

QUALIFICATION

Bachelor’s or Master’s degree

EXPERIENCE

Overall experience around 8-11 yrs. with experience.
Experience playing the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
First level Scrum Master certification (CSM, SAFe 5.0)
Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills.
Experience and knowledge to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers.
Good in People management and Delivery management
Possess strong analytical skills, organizational skills, attention to detail, excellent verbal, and written communication skills
Experience in medium to large scale enterprise applications

SKILLS AND COMPETENCIES

Possess strong analytical skills, organizational skills, attention to detail, excellent verbal and written communication skills
Experience in Agile methodologies (Safe, Scrum, Kanban)
Experience in tools like JIRA, Service Now, Confluence is an asset.

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

Extensive focus on learning and development
An inspiring culture built on innovation, creativity, and freedom.
Holistic well-being
Our culture and initiatives are underpinned by diversity, equity and inclusion
Varied opportunities for rewards and recognitions
Competitive health and medical insurance coverage
Best-in-class amenities and workspaces
Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*