About The Role

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Assist and greet customers promptly and provide them with great service
Be prompt, tactful, calm, courteous, and professional in all interactions
Help design and create floral arrangements and/or other items to fill customer orders
Package orders effectively, safely and efficiently
Keep merchandise and supplies in their proper areas
Maintain customer records and files properly
Assist customers in location and selecting items
Handle telephone calls and orders promptly and courteously
Assist in decorating and merchandising the department
Keep carts, tools, and supplies in their designated areas and well organized
Keep floors, clean, safe, and free from clutter
Maintain plants, process and prepare flower arrangements and fill balloons
Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
Adhere to company policies and procedures, as well as state and federal laws
Operate cash register in accordance with company procedures, as applicable
Maintain flexibility to work weekends and holidays as needed
Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

Demonstrates effective written and oral communication skills
Ability to read shelf tags, signs, product labels, training materials, and bulletins
Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
Personal initiative and follow through to completion
Ability to work as part of a team in a fast-paced environment
Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

Past work record reflects dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, and safety
Experience in grocery retail and customer service
Experience in operating a cash register and making change