Groom

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

• Welcome guests at the main entrance, and greet them appropriately as per the time
• Escort guests to their rooms and explain hotel facilities
• Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request
• Receive and store the guest luggage and keep a proper record of level tags
• Store the guest’s luggage in the luggage room and respond to their request
• Tie the luggage tags to the guest’s luggage
• Guide the guests to arrive at the Reception Desk and to wait beside them
• If guest want to change the room be prepared for, transferring baggage from one room to another
• Clean and maintain the baggage room and work area assist in maintaining
• Report to the Reception Desk about any malfunctioning equipment
• Maintain and upkeep the appearance of the hotel lobby and entrance
• Perform other duties as per assign
• Previous work experience as a Porter or Bell Boy, ideally in a 5* hotel environment
• Excellent command of the English language
• Knowledge of any additional language will be considered as an asset
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent interpersonal & communication skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Teamwork spirit and customer service attitude
• Positive working environment
• Training and career development
• Competitive remuneration package
• Single or double occupancy accommodation at fully equipped apartments
• Daily meals
• Uniforms
• Transportation from and to the hotel for duty
• Other seasonal perks & benefits also in addition to results