About The Role

[What the Role is]

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[What Product Management or Product Operations TAP is]

As a Technology Associate in Product Management (PM) or Product Operations (Product Ops) , you’ll start your career learning how digital products and services are built, operated and improved to solve real problems for people in Singapore.

Over the three-year Technology Associate Programme (TAP), you’ll develop the foundational skills expected of a Product Manager or Product Operations Specialist . You’ll work on well-scoped problems with guidance from experienced practitioners, while collaborating with product managers, product operations specialists, designers, engineers and other partners on real government products and services.

As a Product Manager, you will learn to

Understand and clearly describe the problem you are trying to solve.
Conduct user and stakeholder research with guidance.
Gather evidence and identify basic patterns and insights.
Identify assumptions and learn how to test them before building.
Define simple measures of success linked to the problem.
Write user stories and support backlog and delivery activities.
Work closely with design and engineering to deliver well-scoped product improvements.
Understand basic technical concepts and participate in technical discussions.
Recognise different options and trade-offs, with support in making product decisions.
Learn from feedback, results and things that do not go as planned.

As a Product Operations Specialist, you will learn to

Understand and describe operational problems affecting product teams or users.
Support improvements to processes, workflows and ways of working.
Gather and use operational data and user feedback to understand what is happening.
Support user engagement, onboarding and feedback activities.
Coordinate activities and information across product, design, engineering and other stakeholders.
Contribute to well-scoped operational improvements with guidance from experienced Product Ops practitioners.
Recognise different operational approaches and learn how to evaluate basic trade-offs.
Collaborate effectively as part of a cross-functional team.
Learn from feedback and continuously improve how you work.

You are not expected to already be an experienced Product Manager or Product Operations Specialist . TAP is designed to give you the experience, coaching and opportunities to build these foundations.

[What we are looking out for]

You are a Singapore citizen or Singaporean Permanent Resident
You will be graduating from university and are able to commence work in 2027, or have less than one year of work experience.
You have a degree in any discipline.
You are curious about users, technology and how digital products solve real-world problems.
You can break down a problem and explain your thinking clearly.
You are willing to gather evidence rather than rely only on assumptions.
You enjoy working with people from different disciplines and perspectives.
You take ownership of the work given to you and follow through on commitments.
You are open to feedback and demonstrate a strong learning mindset.
You are comfortable asking questions when you do not know something.
You are interested in how technology works, but you do not need to be an engineer.
You are motivated to use technology to create meaningful impact for people.

Prior Product Management or Product Operations experience is not required . We welcome evidence from internships, coursework, school projects, personal projects, community work or other experiences that demonstrate your ability to solve problems, collaborate and learn.

Successful applicants will be contacted on the next steps, and this may take 3-4 weeks due to large volume of applications. * Applicants may apply for a maximum of two TAP positions in each cycle.

For more information, please visit go.gov.sg/tap

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers