About The Role

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour unpaid lunch)

About StyleKorean

StyleKorean Inc. is a global K-Beauty distributor operated by SILICON2 Co., Ltd. We are looking for a detail-oriented and motivated E-Commerce Operations Associate to support our growing U.S. e-commerce and wholesale operations.

This role is a great opportunity for someone interested in K-Beauty, online retail, and business operations. You will gain hands-on experience supporting order management, customer service, inventory coordination, product data, and daily e-commerce activities while collaborating with teams in the U.S. and South Korea.

Position Overview

We are seeking a proactive, detail-oriented Sales Associate to manage sales operations, buyer relationships, inventory, logistics, marketing initiatives, promotions, and compliance across multiple brands and accounts. This role will work directly with retail buyers and brand partners to support account growth, coordinate orders and programs, plan and follow up on marketing activities, and ensure accurate and timely execution across all sales channels.

The ideal candidate is highly organized, communicative, and comfortable managing multiple priorities in a fast-paced environment. This role combines day-to-day sales operations with buyer communication, account coordination, marketing planning, and strategic problem-solving.

This is an excellent opportunity for someone who enjoys building relationships, taking ownership, and working across sales, marketing, logistics, and operations to drive business results.

Benefits & Perks

100% company-paid Medical, Dental, and Vision insurance (PPO)
401(k) retirement plan with company matching
Paid Time Off (PTO) + Paid Holidays
Year-end discretionary bonus program
Daily catered lunch provided
Employee discounts on products
Free on-site EV charging available for employees

What You’ll Do

Buyer & Account Management

Work directly with retail buyers and account contacts to manage day-to-day communication and support account needs
Build and maintain strong relationships with buyers, brand partners, and internal teams
Communicate product updates, pricing, inventory availability, promotions, new launches, and seasonal programs to buyers
Coordinate buyer requests, follow up on open items, and ensure timely responses and execution
Support sales meetings, buyer presentations, line reviews, and account planning as needed
Track account opportunities, follow-ups, and action items to ensure nothing falls through the cracks
Identify opportunities to grow existing accounts through new products, promotions, exclusives, and assortment expansion

Order & Inventory Excellence

Oversee end-to-end order processes to ensure smooth and timely fulfillment
Create, process, and manage Sales Orders, Proforma Invoices, and Commercial Invoices accurately
Send invoices and other documentation to relevant stakeholders to ensure seamless order execution
Manage inventory across multiple warehouses and containers for quick order turnaround
Participate in quarterly inventory counts alongside all employees
Proactively address inventory shortages and collaborate with purchasing teams
Track product renewals, discontinuations, and ensure compliance with regulatory updates

Marketing, Promotions & Campaign Coordination

Plan, coordinate, and follow up on marketing activities across assigned brands and accounts
Work with buyers, brands, and internal teams to develop and execute promotions, campaigns, new product launches, and seasonal programs
Maintain marketing calendars and track key deadlines, deliverables, and promotional commitments
Follow up with buyers and brand partners to ensure marketing plans are confirmed and executed on schedule
Coordinate promotional materials, product information, samples, pricing, and other marketing assets
Monitor promotional performance and gather feedback from buyers and internal teams
Help identify opportunities for additional marketing support, promotions, and account-specific initiatives

Cross-Functional Collaboration

Serve as a primary point of contact for partner brands, handling inquiries and maintaining pricing consistency
Collaborate with internal teams, buyers, and brands to create promotions, campaigns, and exclusive offers
Lead or participate in meetings with internal and external teams to ensure smooth communication
Identify operational bottlenecks and implement solutions for seamless workflow
Coordinate across sales, marketing, purchasing, logistics, and operations to ensure commitments to buyers and brands are fulfilled

Logistics & Shipment Management

Monitor shipping and delivery activities, coordinating with carriers to meet deadlines
Resolve delivery issues, split shipments, and trucking delays to minimize disruption
Track and manage the shipment of product samples for new and renewed items
Maintain and organize shipping documentation, including pick tickets, Bills of Lading (BOL), and shipment confirmations
Communicate shipment updates and delays to buyers and relevant stakeholders as needed

Product Data & Reporting

Maintain accurate product recaps, including regulatory documents, SDS, COO, and HS codes
Identify product exclusions, forecast shipments, and close assortment gaps
Ensure MSRP consistency and address pricing discrepancies promptly
Maintain accurate account, product, pricing, promotional, and inventory information
Prepare sales and account reports as needed to support buyer meetings and business planning

Compliance & Regulatory Excellence

Monitor and manage compliance with regulations such as MoCRA and Prop 65
Maintain accurate and up-to-date regulatory documentation
Track MAP violations and escalate issues when necessary
Ensure products and supporting documentation meet applicable retailer and regulatory requirements

Purchase Orders, Pricing & Inventory Accuracy

Oversee purchase orders, sales orders, and invoices, ensuring accuracy and compliance
Resolve discrepancies including missing invoices or short deliveries
Communicate changes to Minimum Order Quantities (MOQ) and propose solutions for storage and fulfillment optimization
Review pricing and order details to ensure consistency between buyers, brands, and internal systems

Strategic Team Collaboration

Work closely with headquarters on pricing, product adjustments, marketing initiatives, and strategic projects
Align internal teams around brand, account, and company goals
Partner with logistics and purchasing teams to optimize fulfillment and ensure timely deliveries
Support new brand launches, account expansion, and other strategic initiatives

Additional Responsibilities

Participate in quarterly inventory counts with all employees
Complete other duties as assigned by your manager to support business operations and company growth

Qualifications

1–3+ years of experience in sales operations, account coordination, sales support, marketing coordination, or related roles
Strong organizational skills and attention to detail
Ability to manage multiple priorities, accounts, and deadlines
Strong interpersonal and relationship-building skills
Comfortable communicating directly with buyers, retailers, vendors, and brand partners
Proficiency in Excel / Google Sheets and document management tools
Strong written and verbal communication skills
Proactive problem-solving skills with the ability to navigate complex workflows
Ability to take ownership of projects and consistently follow through

Preferred Skills

Experience working directly with retail buyers or retail accounts
Experience with order management, invoicing, or compliance processes
Experience coordinating marketing programs, promotions, or campaigns
Knowledge of regulatory standards and retail compliance requirements
Familiarity with promotions, marketing campaigns, and seasonal program coordination
Experience in beauty, skincare, or consumer packaged goods (CPG)
Strong understanding of retail sales cycles and account management
Bilingual (English/Korean) is a plus

Why You’ll Love Working With Us

Gain hands-on experience across sales, account management, marketing, logistics, and compliance
Work directly with retail buyers and multiple brand partners
Take ownership of marketing programs, promotions, and account initiatives
Work with multiple brands and internal teams on strategic projects
Fast-paced, collaborative, and dynamic environment
Opportunities to grow within sales operations, account management, and sales

Equal Employment Opportunity

StyleKorean Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected under applicable law.

Legal Authorization & Background Check

Applicants must be legally authorized to work in the United States. Employment sponsorship is not available for this position. Any employment offer is contingent upon successful completion of a background check, conducted in accordance with applicable laws.

Accessibility

StyleKorean Inc. will provide reasonable accommodations to applicants with disabilities throughout the recruitment process, as required under applicable law.
We sincerely appreciate all applications; however, only candidates selected for further consideration will be contacted.