Human Resource Business Partner

Title: Human Resource Business Partner (HRBP) – People Services

Work Mode: Remote | Supporting: IOA Home office | Requirements : 5+ years of Human Resources experience, with senior generalist experience preferred

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations

If you're a Senior Human Resources Generalist ready to elevate your career, or a Human Resources Business Partner looking to strengthen your business-facing HR expertise, this role offers an exciting opportunity for professional growth and development within a fast-paced, growing organization.

About the Role : The Human Resources Business Partner (HRBP) acts as a strategic consultant to leadership and a trusted resource for employees. This role aligns HR initiatives with business objectives to support organizational goals, improve workforce performance, and build a strong, positive culture. The HRBP provides guidance on employee relations, talent management, organizational development, workforce planning, performance management, and policy interpretation.

Key Responsibilities

• Business Partnership: Build strong relationships with business leaders through ongoing consultation, workforce planning discussions, and organizational support.
• Leadership Coaching: Serve as a trusted advisor to leaders on organizational structure, team effectiveness, talent development, employee engagement, and performance management.
• Employee Relations: Manage complex employee relations matters, conduct investigations, support counseling and disciplinary actions, and ensure appropriate follow-up activities are completed.
• Performance Management: Provide guidance on coaching, career development, performance improvement, documentation, and performance-related processes.
• HR Analytics & Workforce Planning: Analyze trends, metrics, and workforce data to identify opportunities, risks, and recommendations that support business objectives.
• Policy Development & Compliance: Interpret, develop, and revise HR policies while ensuring compliance with employment laws, company standards, and regulatory requirements.
• Talent Acquisition Support: Partner with leadership and recruiting teams on staffing strategies, hiring needs, candidate evaluations, and workforce planning initiatives.
• Compensation & Employment Administration: Review employment terms, administer compensation changes, promotions, transfers, and related employment actions.
• HRIS & Employee Records Management: Maintain accurate employee records, HRIS data, personnel documentation, and employment-related transactions.
• Employee Engagement & Organizational Development: Partner with leaders and employees to strengthen workplace relationships, improve morale, increase retention, and support organizational effectiveness.
• Offboarding & Unemployment Administration: Coordinate employee separation activities and manage unemployment claims and related proceedings.
• Cross-Functional Collaboration: Work closely with Legal, Compliance, Talent Acquisition, Payroll, and People Services teams to support organizational initiatives and employee needs.
• Communication & Stakeholder Support: Maintain proactive communication with leaders regarding employee matters, workforce trends, and HR initiatives.
• Professional Development: Maintain expertise in leadership development, talent management, organizational effectiveness, learning technologies, and industry best practices.
• Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

I deal Candidate Qualifications

• 5+ years of Human Resources experience, with senior generalist experience preferred
• Demonstrated HR functional knowledge in employee relations, performance management, workforce planning, and talent development
• Excellent interpersonal, communication, and relationship-building skills
• Strong analytical, problem-solving, organizational, and decision-making abilities with exceptional attention to detail
• Ability to prioritize competing responsibilities, manage multiple projects, and delegate effectively when appropriate
• Ability to act with integrity, professionalism, discretion, and confidentiality when handling sensitive employee and business matters
• Proficiency with HR systems, Microsoft Office applications, and related business technology tools

What We Offer

• Competitive salaries and bonus potential
• Company-paid health insurance
• Paid holidays, vacations, and sick time
• 401K with employer match
• Professional growth and career progression opportunities
• Respectful culture and work/family life balance
• Community service commitment
• Supportive teammates and a rewarding work environment

What to Expect (Application Process)

• 30-Minute Phone Screen, Online Assessments, and Interview(s) .

Salary Range

• The expected pay range for this position is $95,000 to $110,000 per year, depending on experience, relevant skills, and geographic location.
• Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.