Assistant Manager of Leasing and Operations

The Assistant Manager of Leasing and Operations is an onsite leader that plays a key role in the success of the asset. This invaluable role collaborates with the property manager to ensure creative targeted campaigns and events are executed and align with the PeakMade brand. Through a collaborative effort you will work with the onsite team to achieve established revenue, occupancy, resident retention and leasing goals.

You will be a pinnacle part in the property’s success by ensuring that the financial functions and day to day operations are running smoothly and efficiently. The Property Manager will be reliant on this role to be their right hand in all things operations to ensure world-class service for our residents.

Who You Are

Tenacious. You are determined to succeed and motivated by the success of your team and community.

Flexible. You’re able to adapt and manage through a fast paced, constantly changing environment.

A leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across.

Technically savvy. You can navigate through various social media platforms, Microsoft applications and property management software

Customer focused. You value your relationships and are passionate about making people your top priority in everything you do. You treat your team, residents and communities with respect.

What You’ll Do

• Assist in preparation and processing of all leases and related paperwork for approval by property manager
• Assist the property manager in preparation of weekly and monthly reporting requirements
• Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income
• Assist in the recruiting and interviewing process
• Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
• Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
• Address complaints and resolve issues in a timely and professional manner
• Assist with leasing responsibilities to maximize occupancy
• Participate in quarterly property inspections as well as during move-in and move-out
• Assist in maintaining key control of occupied and vacant units
• Assist with the development and execution of annual marketing plans within budget
• Lead and develop full time and part time leasing staff; Assist in the recruiting and interviewing process
• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
• Stay current and knowledgeable with leasing and marketing trends
• Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs
• Utilize knowledge of trending marketing techniques to impact sales and leasing efforts
• Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer hasn’t even thought of yet
• Lease and renew beds/apartments via in person, on the phone or online

What You’ll Need

• Previous experience in the multifamily property management industry
• A high school diploma or equivalent.
• Communication skills that foster an environment of connection and belonging, teamwork and productivity.
• The knowledge of operation and financial concepts such as: budgeting, revenue, and NOI.
• Ability to create a respectful sense of urgency with rent collection
• Impeccable attention to detail and strong organization skills.
• A willingness to learn and an openness to feedback, coaching & mentorship.

What You’ll Get (Peak Perks)

Paid Parental Leave

15 Days of PTO + 2 additional “Wellbeing Days”

Potential Monthly Commission

Housing discount may be available (varies by property, ask for more details)

401(k) Match

• Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition

10 Year “Peakiversary” Trip

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

Our Mindsets

People Matter Most

Do the Right Thing

Create Moments

Own It

Evolve

PeakMade’s Commitment to Diversity, Equity & Inclusion

People Matter Most — and we mean all people.

At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other.

Visit website

PeakMade is a collection of real estate brands committed to building communities that put people first. That means when something is PeakMade, it’s not only built upon expertise and experience, it’s built upon a foundation of community.

Since 2011 when our predecessor company, Peak Campus was founded, we’ve earned a reputation as being a leader and trusted partner in student housing. That same commitment to excellence has extended the PeakMade approach to the management and development of multi-family and built to rent communities. We specialize in creating exceptional moments in the everyday lives of our residents, prospects, partners, and teams.

We are in the people business. We serve our teams, residents, clients and partners. We are driven by five key mindsets that influence our culture, growth and quality of work. These mindsets provide a compass for what it means to be PeakMade.

PEOPLE MATTER MOST. And we mean all people. We own our responsibility to learn more about the differences that make us stronger, engage and advocate for marginalized groups of people and cultivate mutual respect with our teams, our residents, and our clients.