About The Role

The UI/UX Designer creates excellent end-user interactions and overall experience for those users navigating our data-dense web-based applications and websites. The UI/UX Designer seeks to improve the user experience by suggesting interactions that are simple, useful, scalable, accessible, and visually compelling. They collaborate with teams and individuals across a wide variety of departments as needed: Development Product, Operations, Sales, Marketing, and external clients.

Responsibilities

Deep knowledge of design tools.
Creates standard usability testing plans and executes.
Works effectively with various stakeholders, including target users, to bring together a product design.
Takes initiative in gathering requirements and personal development and validation.
Support and mentor less-experienced UI/UX designers.
Oversees the user interface and overall customer-experience design for our key web applications.
Manages and prioritizes multiple project timelines in a fast-paced environment.
Adopts a data-driven approach to present design solutions.
Maintain and evolve design systems and guidelines.
Leverages AI-powered design and research tools to accelerate ideation, prototyping, and usability analysis.
Any other reasonable activity required by management.

Required Skills

Mastery of design software like Sketch, Figma, or Adobe XD.
Knowledge of HTML, CSS, JavaScript, and familiarity with modern JavaScript frameworks (e.g., React, Angular, etc.).
Experience with AI-assisted design tools such as Figma AI, Adobe Firefly, or Uizard for rapid concept generation and prototyping.
Familiarity with AI copiloting/code-generation tools (e.g., GitHub Copilot, Cursor, Claude, or similar) for prototyping interactive components and bridging design-to-code handoff.
Experience using generative AI tools (e.g., ChatGPT, Claude, Midjourney) for content drafting, UX copy, persona generation, or visual concept exploration.
Understanding of AI-driven UX research and analytics tools (e.g., Maze, UserTesting AI, Hotjar AI, FigJam AI) for synthesizing usability findings and user feedback at scale.
Ability to apply AI-based accessibility checkers (e.g., Stark, Adobe Firefly accessibility tools) to validate WCAG compliance.
Enthusiasm for design work in a software-as-a-service company.
Driven by client satisfaction.
Strong teamwork skills.
Ability to manage own time and deliver expected results on time.
Commitment to continuous learning and improvement, including staying current on emerging AI design tools and workflows.
Exceptional analytical skills.
Strong computer skills, including proficiency in Microsoft Office and Microsoft Copilot/other AI productivity assistants.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.