Operations Specialist

• The Operations Specialist in the Supply Chain department plays a key role in
• supporting end-to-end supply chain processes including procurement, logistics,
• inventory control, and order fulfillment. This role ensures timely, cost-effective, and
• efficient flow of goods and information across the supply chain, driving operational
• excellence and continuous improvement.

Key Responsibilities

•  Order Management & Fulfillment
• o Coordinate sales and purchase orders across departments.
• o Track shipments and ensure timely delivery to customers or internal
• departments.
• o Resolve order discrepancies and delivery delays proactively.
•  Inventory & Logistics
• o Monitor inventory levels, ensure optimal stock without overstocking.
• o Coordinate with warehouse teams for inbound/outbound shipments.
• o Assist in cycle counting and stocktaking processes.
•  Supplier & Vendor Coordination
• o Liaise with suppliers for order confirmations, shipping documentation,
• and ETAs.
• o Evaluate supplier performance and suggest improvements.
•  Data & Reporting
• o Maintain accurate records in ERP systems (e.g., SAP, Oracle, Odoo).
• o Generate weekly/monthly reports for supply chain KPIs.
• o Analyze trends in delays, stock-outs, or process inefficiencies.
•  Process Improvement
• o Participate in projects to streamline supply chain operations.
• o Support digitization, automation, and agile practices within the
• department.
•  Compliance & Documentation
• o Ensure all supply chain activities comply with company policies and
• regulations.
• o Maintain proper documentation for audits and regulatory inspections.
•  Bachelor's degree in Supply Chain Management, Logistics, Business
• Administration, or a related field.
•  2+ years of experience in supply chain or operations preferred.
•  Strong knowledge of supply chain processes and tools.
•  Proficient in MS Excel, ERP systems, and supply chain software.
•  Excellent organizational, analytical, and communication skills.
•  Ability to work under pressure and manage multiple tasks effectively.