MFM Office Clerk

• Martindale Feed Mill is currently seeking a full-time Office/Order Clerk.
• The ideal candidate will have strong customer service skills. This role is key to maintaining customer relationships.
• Pay: $15-$18/hour, based on experience.

Requirements

Key Responsibilities

• Receive and process customer orders via phone, mail, and electronic platforms
• Accurately input customer information and order details into the system
• Coordinate with internal departments to ensure timely order fulfillment and delivery
• Provide product recommendations based on customer needs
• Maintain clear communication with customers regarding order status and updates

Requirements

• High school diploma or GED required
• Previous experience in a similar role preferred
• Proficiency in computer applications, including word processing, spreadsheets, and database systems
• Willingness to learn and participate in on-the-job training
• Strong interpersonal skills and the ability to build positive customer relationships
• Ability to handle customer concerns calmly and professionally
• Clear and effective written and verbal communication skills
• Excellent time management skills and the ability to collaborate effectively with multiple departments

We're looking for someone who thrives in a fast-paced environment, has excellent communication skills, and values accuracy and customer satisfaction.