Club Manager (ZAM)

Club Manager (ZAM)

Are You Ready to Lead Like an Operator - Not Just Manage a Gym?

We're not looking for seat-fillers, hype men, or ego-driven fitness veterans. We're building a club-level execution machine, and we need a Club Manager who leads from the front, commands systems like a shift captain, and drives business outcomes with surgical precision.

If you're emotionally hesitant, conflict-avoidant, or allergic to metrics, skip this ad.

But if you're obsessed with high standards, business growth, and team performance, we want you.

THE MISSION

As a Club Manager, you will run your club like a business unit, not a social space. You'll be accountable for P&L drivers, team execution, membership growth, and operational discipline. Your leadership sets the tempo, the culture, and the scoreboard.

WHAT YOU'LL OWN

1. Sales & Membership Growth

• Lead daily sales execution: outreach, prospecting, lead follow-ups, A1s/A2s, trial conversions.
• Smash monthly targets for memberships, PT revenue, and local campaigns.
• Build street-level brand visibility through walk-in traffic, referrals, and community touchpoints.

1. Team Leadership & Performance

• Recruit, train, coach, and rate every staff member using the S-Level System (S4 to S-).
• Conduct daily pre-shift huddles, weekly 1-on-1s, and monthly performance reviews.
• Address underperformance immediately, no waiting, no sugarcoating.

1. Operations & Systems Execution

• Run daily SOP drills: opening, shift change, and closing.
• Ensure staffing is optimized: no over-hiring and no undercoverage. Align manpower to foot traffic, sales windows, and service expectations.
• Ensure the club runs like a high-pressure kitchen - zero tolerance for guesswork, dirt, or downtime.

1. Financial & KPI Accountability

• Own club P&L levers: sales, petty cash, staffing ratios, upsell conversion.
• Master lead and lag KPIs: calls, trials, tours, A1/A2, churn, NPS, retention, etc.
• Partner with Finance for reporting, payroll, and budget optimization.

YOU ARE

• A systems thinker processes> personality.
• A business operator fluent in KPIs, budgeting, and accountability.
• A people developer builds, coaches, and protects high-performance teams.
• A field general, not a back-office manager, hands-on, alert, and decisive.
• Battle-tested under pressure chaos doesn't shake you; it sharpens you.

DO NOT APPLY IF

• You need reminders to follow up on leads.
• You think clean enough is clean.
• You avoid feedback conversations because they feel harsh.
• You believe charisma is a substitute for scoreboards.
• You come from a chill culture and want to keep it that way.

THIS IS YOUR ARENA IF

• You're a former F&B leader, ops manager, or gym leader who has run fast-paced teams, owned numbers, and delivered month-on-month growth with urgency, accuracy, and ownership.
• Ready to run with the elite?

Apply for the Position

• Only those who thrive on clarity, discipline, and relentless results should click.
• Package Details