Wholesale Account Assistant

Reports to

Wholesale Account Manager

Role overview

To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers.

Responsibilities and Duties

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets – per order, per customer.
• Check and enter orders in company system.
• Confirm delivery windows with Production – follow up with Manager if delays.
• Highlight Order changes.
• Communicate with customers changes before orders are confirmed.
• Wholesale Samples management.
• Analysing sell through reports.
• Look at customer sites and critique.
• Support Manager with preparing for wholesale meetings.

Requirements

• Minimum 1-2 years’ experience in a Wholesale environment.
• Previous experience working with wholesalers including Zalando/Urban/US Dept Stores.
• Excellent Excel skills.
• Flexible work approach, great communication skills and able to liaise with all departments.
• Accuracy with great attention to detail.
• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
• Excellent administration and organisational skills, a keen problem-solver.

Benefits

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)