Release of Information (ROI) Representative

Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for:

• Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives.
• Processing duplicate records from paper charts.
• Retrieving documents from electronic health records.
• Coordinating requests for information from Radiology and Pathology Lab.
• Providing customer service to VA Veterans and associates for all types of ROI requests and questions.
• Providing back-office ROI support services.

We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in medical records or health information management.
• Knowledge of federal and VA rules, regulations, and directives related to ROI.
• Proficient in Microsoft Office Suite.
• Excellent communication and customer service skills.
• Ability to work independently and in a team environment.
• Strong attention to detail and organizational skills.