Account Manager

To be the first point of contact for both customer and factory on commercial-related issues. Account Manager to drive the commercial team to answer to quote requests and resolve Purchase Order (PO) related issues.

To take charge of request for quotation (RFQ) from customer to ensure customer satisfaction both internal and external

Trigger RFQ process once request from customer is received. Share customer BOM and drawing package to costing team. Upon completion of budget, prepare the quote based on agreed cost model.

To ensure Purchase Order (PO) accuracy and launching it to factory per customer need dates

To have margin management in place to ensure project with no margin loss issue.

To ensure deliveries are schedule in accordance to customer need dates for good on time delivery (OTD) performance

To manage Return Material Authorization (RMA) return to ensure there are no outstanding commercial issue.

Support and participate in company continuous improvement program.

Requirements

• Degree in Engineering/Business or other relevant qualification.
• Minimum 2 years of experience in a managerial role in account management in the manufacturing industry.
• Understand multi-level BOM and can execute BOM comparison.
• 8D problem-solving technique
• Proficient in Microsoft Excel functions
• Good communication skills

Benefits

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VDL ETG Singapore is a supplier of system integrations of mechatronic (sub)systems and modules for 'Original Equipment Manufacturing' (OEM) companies. These companies are leaders in manufacturing technically sophisticated equipment. One of the key markets in which VDL ETG Singapore operates is the semiconductor industry, where it specialises in Wafer Fab Equipment.

Our value proposition as a system supplier consists of providing total lifecycle management: from (co-)design to cost analysis, repair & refurbishment, R&D support, prototyping, first runs, volume manufacturing. We can do this because we have in-house facilities for machining, high-speed milling, precision grinding, mechanical and electrical (cleanroom) assembly, testing, product certification and on-site installation.

We are a diverse, multicultural team working towards the same goal: meeting the demands of our customers and partners. Our location in Singapore makes us a strategic partner for many of our customers and allows us to offer our clients competitive services and values. The company has been evolving with its employees for more than 50 years. This enables us to meet the ever-changing world we live in. The team works together to stay relevant and ahead of change. The company also makes a difference to all stakeholders, including the local community, by giving back to society. We combine Dutch and modern Asian cultures, making the most of both worlds. Our strength lies in our diversity of people, customers and cultures.