Commercial Manager

WHY JOIN US?

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.

“ It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable. ”

JOB RESPONSIBILITIES

Sales Execution & Revenue Generation

• Actively engage in lead generation, pitching, and closing deals to meet sales targets.
• Identify and pursue new business opportunities, working independently or with available resources.
• Develop and execute sales strategies to grow revenue across key markets and industries.
• Manage the entire sales cycle, from prospecting to negotiation and contract closure.
• Independently develop client-facing sales decks, proposals, media solutions, and commercial presentations tailored to each client brief.
• Present strategic recommendations, campaign solutions, pricing, and expected outcomes to clients and agency stakeholders.

Client & Relationship Management

• Build and maintain strong client relationships, ensuring high levels of satisfaction and long-term business partnerships.
• Serve as the main point of contact for key clients, handling negotiations, renewals, and upselling opportunities.
• Ensure effective client communication, resolving concerns, and maintaining retention rates.
• Be stationed at selected agency offices when required to strengthen relationships, identify briefs and opportunities, and provide timely sales support.
• Build strong working relationships with agency planners, buyers, account teams, and decision-makers.
• Act as the company’s on-site representative, ensuring consistent visibility and effective follow-up on active briefs and opportunities.

Sales Strategy & Pipeline Management

• Develop a structured approach to pipeline management, ensuring continuous revenue flow.
• Be able to adapt and adjust sales strategies to align with client needs and competitive conditions.
• Work closely with the Commercial Lead to align strategies, pricing models, and sales objectives.

Reporting & Performance Tracking

• Monitor and analyze sales performance, revenue trends, and deal progress.
• Provide weekly and monthly reports on sales activities, pipeline status, and revenue forecasts.
• Maintain accurate records of leads, opportunities, and closed deals in CRM systems
• Ensure adherence to SLAs, compliance policies, and quality standards in sales execution.
• Develop efficient sales processes that can scale as the team grows.

Cross-Functional Collaboration

• Work with marketing, business development, and campaign planning teams to support sales initiatives.
• Collaborate with finance and operations teams to ensure accurate pricing, contract management, and invoicing.
• Provide feedback on client demands, industry gaps, and opportunities for business growth.

REQUIREMENTS

• Degree/Diploma holders in Business/Commerce/Communications or in any relevant field
• Preferably 5 years working experience in customer service environment
• Fluent in English, Bahasa Malaysia and/or other languages are added advantage
• Able to lead and motivate the team
• Able to interact with all levels of people and possess a service oriented mindset
• Independent, self-motivated and possess positive attitude,Results oriented
• Ability to work and manage in a fast pace and challenging environment
• Mature,dynamic and proactive
• Able to organize resources, present report and coordinate project work
• PC literate with working knowledge of Microsoft Windows, Word and Excel