About The Role

ROLE PURPOSE

The Associate is an integral member of the traffic team, providing essential support on assigned accounts under the guidance of the Senior Associate and Manager. This position is accountable for assisting in the execution of traffic functions in cooperation with account management, media team, and client and/or creative agency, while developing core competencies in traffic management.

This position is for the Offshore Team of Dentsu Argentina, and works for teams located in Dentsu's agencies in other countries. Has a local support team that leads the integration and relationship with the other members of the Offshore Team in Argentina.

KEY AREAS OF RESPONSIBILITY

Traffic Management

Assist in managing assigned account(s) by supporting the Senior Associate and Manager with traffic instructions and orders based on client/account team input
Support the escalation process for incorrectly booked media under Senior Associate direction
Assist with problem-solving on assigned account(s) relating to traffic issues under supervision
Prepare and organize completed projects with traffic instructions to be distributed to vendors under Senior Associate review
Support the monitoring and review of weekly talent reports for accuracy
Assist in documenting and organizing Step by Step guidelines and processes for assigned account(s)
Learn and apply best practices procedures based on client needs with guidance from Senior Associate/Manager

Client & Internal Relationships

Support the Senior Associate in maintaining vendor relationships for assigned account(s)

Communication Skills

Express oneself clearly and concisely in oral communications
Write in a clear, professional and succinct manner
Organize ideas and information logically and sequentially

BEHAVIORAL ATTRIBUTES

Workstyle

Maintain quality standards despite schedule pressures
Approach challenges with a positive, problem-solving attitude
Demonstrate persistence and tenacity in performing assigned tasks
Project professionalism in attitude and appearance
Develop ability to prioritize effectively and manage tasks with supervisor guidance
Show enthusiasm for the daily work and interest in supporting both the agency and the client(s) business

Teamwork

Open to the ideas and perspectives of others
Value and support other’s contributions; build on other’s ideas
Confront issues not people
Work collaboratively with all parts of the agency; supporting others as needed
Share recognition and credit with others

EXPERIENCE/KNOWLEDGE REQUIRED

High School Diploma or Associates Degree
Year related Traffic experience or entry-level administrative experience
Computer literate, with solid understanding of Outlook and basic Office applications

DEVELOPMENT GOALS

Experience needed to proceed to the next level (Sr. Associate)

Demonstrated mastery of assigned account(s) traffic processes and procedures
Ability to independently manage traffic functions with minimal supervision
Strong track record of accuracy and attention to detail on all deliverables
Ability to identify and communicate process improvements
Developing relationships with external vendors and internal partners

Star qualities needed to proceed to the next level

Excellent c Positive client feedback and professional reputation
Proactive communication and willingness to support team members
Demonstrates sound judgment and reliability in high-volume situations
Shows initiative in learning agency processes and tools

As part of the Offshore Team of Dentsu Argentina, you must actively participate in the weekly virtual networking meetings with other members of the Argentina offshore team.

You must also participate in the Offshore Team's peer-to-peer engagement activities held periodically in our Buenos Aires offices, except for those who are not located in that city.

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