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Front Office Assistant-Registration - Abben Cancer Center - Spencer Hospital
Spencer Municipal Hospital · Spencer, IA, United States
About The Role
Spencer, IA
Worker Type
Regular
Work Shift
Day Shift (United States of America)
Spencer Hospital is proud to employ highly skilled and caring staff members. We offer competitive salaries and benefits as well as a pleasant work environment.
Position Highlights
Spencer Hospital is a rural hospital located in northwest Iowa employing over 500+ employees. Positions at Spencer Hospital are not affiliated with Avera; however, we collaborate to provide services to the communities we serve. Employment offers, if accepted, are exclusively with Spencer Hospital.
Responsibilities
- Assists in coordination of patients through the clinic, to include, but not limited to, answering telephone, scheduling patients, obtaining medical records and other clerical duties.
- Opens clinic in mornings and prepares for day.
- Greets patients and families.
- Completes registration of new patients.
- Obtains insurance and I.D. cards of patients of new MO and RO patients and annually updates or reviews with patient each visit.
- Operates all office equipment and enters work tickets as needed.
- Updates all phone listings in MO and RO when updated.
- Independently performs electronic filing, record keeping, copying of documents, faxing, typing, processing correspondence and orders office supplies and supplies for other staff as requested.
- Obtains new patient referral data and enters into EMR as needed.
- Assists MD and Director/Supervisor with any needed written documents.
- Maintains nutrition area in main waiting room.
- Sends out Thank you and Sympathy cards.
- Other clerical duties as assigned.
Requirements
- High school diploma required
- Associate's degree from a college or technical school; or 6 months relatable experience
- Sensitivity and understanding needed to work with cancer patients
- Strong communication and interpersonal skills
- Compassionate, patient-focused approach to customer service
- Excellent organizational skills with attention to detail
- Proficient with technology and web-based programs
- Electronic Health Record experience a plus
Schedule
- 80 hours per pay period
- Mon-Fri; 7:30a-4p
- The schedule may fluctuate based upon needs of the department
- Spencer Hospital offers competitive wages, affordable insurance, IPERS retirement, in-house education, paid time off, family gym membership and so much more!
- Please contact Spencer Hospital Human Resources for any questions at 712.264.6205 or email hr@spencerhospital.org .
- Learn more about Spencer Hospital: spencerhospital.org
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