About The Role

The Nursing Operations Coordinator is responsible for supporting ongoing and new Nursing Operation programs and initiatives that elevate best practices within the organization.

Job Relationships

Reports to the Operations Manager.

Principal Responsibilities

Operationalize the interviewing, hiring, and placement for Nursing Operations Programs
Oversee the rounding, mentoring, orientation development of new clinical hires
Lead the development of onboarding and training programs
Lead simulation and classroom training
Direct the onboarding of clinical students
Generate best practice dissemination to clinical staff
Manage clinical staff competencies. tracking and training
Formulate statistical data, prepare reports, and present to managers and staff as needed.
Establish super user/subject matter expert for systems, processes and initiatives as applicable for nursing operation initiatives
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.

Additional responsibilities if working in Nursing Operations

Planning, implementation, and evaluation of CNE activity
Responsible for the development, coordination, teaching and implementation of either Quality Improvement programs or American Heart Association (AHA) courses.
Provide oversite and be an educational resource for electronic manikins
Maintain staff list and electronic manikin assignment
Coordinate class schedules
Maintain a record of class rosters
Perform mock codes in accordance to AAAHC guidelines
Perform quarterly rounding and maintenance needed on all equipment
General maintenance on RQI carts
Responsible for teaching evening BLS, ACLS, PALS classes

Education/Experience

Previous nursing experience in an applicable clinical setting required.
Previous leadership or supervisory experience strongly desired.
If required to precept, successful completion of the Preceptor Program is required

Additional education/experience if working in Nursing Operations

BSN required
Nurse Planner for CNE activity- on the job training

Licenses/Certificates

Licensed as a Registered Nurse in the State of Illinois.
Current CPR certification per American Heart Association guidelines.

Additional licenses/certifications is working in Nursing operations

ACLS Instructor, PALS Instructor, and CPR Instructor required within one year
If you are currently in the role as of October 03, 2025 you have six months to obtain.

Knowledge, Skills and Abilities

Ability to communicate diplomatically and deal tactfully and effectively with all levels of Springfield Clinic employees, physicians, and the public.
Ability to remain calm and perform with accuracy under pressure/during emergent situations.

Working Environment

Works in an office setting during the hours the Clinic is available to patients/families.
Sitting vs. standing averages to 50-50%.
Travel required in Springfield/Peoria and all surrounding SC locations