About The Role

Schedule

Full Time, Day Shift (80 hours biweekly)
Hours: Monday - Friday, 8:30am - 5:00pm
Rotation: Every 4th weekend

General Summary

Performs a variety of general support and some technical duties in specimen processing clerical office, send out testing, other assigned areas, and/or a technical section. Functions in on- and/or off-site service areas. May be required to accept on-call responsibilities. May perform occasional in-charge duties in the absence of immediate supervisor. May prepare cytology slides and pathology specimens

Essential Functions

Performs a variety of duties at progressively greater skill levels under varying degrees of supervision; records results. May operate a variety of laboratory instruments.
Performs quality control and instrument check procedures and maintains related records.
Trains other employees in day-to-day procedures.
May receive specimens into the laboratory, process specimens, deliver specimens to on- and off-site locations, store specimens for future analysis and dispose of specimens.
May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations. May prepare/distill chemical solutions.
Enters or retrieves data from established computer files.
Provides complete and accurate instructions to patients and other customers of the laboratory.
May review physician orders for supporting documentation.
Resolves billing problems and/or receives insurance updates.

Common Expectations

Answers telephones, routes callers, takes messages and provides routine information to callers.
Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Participates in educational programs and in-service meetings.
Maintains required records, reports, and statistics as directed.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.