About The Role

Customer Service Excellence: Greet customers warmly, take orders accurately, and provide recommendations to enhance their experience. Build rapport to encourage repeat visits and maintain a welcoming café atmosphere. Beverage Preparation: Skillfully prepare coffee, espresso, lattes, cappuccinos, teas, and specialty drinks following standardized recipes. Ensure consistency in taste, presentation, and quality. Cash Handling and POS Operation: Accurately process transactions using point-of-sale systems, handle cash, credit, and debit payments securely, and maintain financial accuracy.

Key Responsibilities

Deliver exceptional customer service to guests and team members
Prepare and serve beverages according to quality and safety standards
Operate the cash register and accurately process transactions
Handle cash and maintain balanced cash drawer procedures

Must Have Qualification

Knowledge of food safety and sanitation practices
Strong commitment to cleanliness and organization
Excellent attention to detail and accuracy
Outstanding customer service and communication skills
Reliable attendance and dependability in a fast-paced environment

**MUST HAVE 2 YEARS OF RELEVANT EXPERIENCE**

Requirements

High school diploma, GED or equivalent experience is preferred.
Requires 2 years experience.
Requires ServSafe Handler Certification within 90 days of hire.
Requires the ability to operate kitchen equipment.
Requires basic computer skills.
Must be able to wear protective equipment/clothing required by the environment or government regulations such as gowns, gloves, goggles, rubber-soled closed-toe footwear, etc.
Requires adherence to local health regulations and safety requirements to produce safe food for consumption.
Requires the ability to climb ladders.
Physical requirements to include: reaching, standing for long periods of time, squatting, bending, carrying and/or lifting supplies and equipment weighing 35 lbs. or more, up to 80% of the time.