Extra Help Assistant / Ops - Peer Consultant

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Closing Date

Type of Position

Library, Staff - Clerical

Workstudy Position

No

Job Type

Temporary (Fixed Term)

Work Shift

Sponsorship Available

No

Institution Name

University of Arkansas at Little Rock The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180 .

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180 .

Department

Ottenheimer Library evening

Department's Website

ualr.edu/library

Summary of Job Duties

The Extra Help Assistant / Ops - Peer Consultant serves as a member of the library Operations staff, and is primarily responsible for providing customer service assistance to a diverse group of library patrons, maintaining a high level of professionalism. Other duties might include shelving, shifting, and assisting in the maintenance of the library materials. This position is governed by state and federal laws and agency policy.

Qualifications

REQUIRED EDUCATION AND/OR EXPERIENCE

• The formal education equivalent of a high school diploma.
• Must be enrolled in classes at UA Little Rock.
• Experience with Microsoft Office, Google applications, and other computer applications.

PREFERRED EDUCATION AND/OR EXPERIENCE

• Experience in a library environment.

JOB DUTIES AND RESPONSIBILITIES

• Staff the service desk, answers directional, routine circulation/reference questions, and provides basic support in the us of library resources;
• Assist with Reserves and circulation of Reserve materials;
• Assist library users with equipment such as computers, microform readers, and printers/copiers;
• Check materials/equipment in and out using the Alma/Primo integrated library system;
• Maintain poise when confronted with complaints, disputes, or problem patrons;
• Maintain awareness and reports any situations that may require the attention of full-time staff, Public Safety, or Facilities;
• Attend and actively participates in scheduled training sessions and staff meetings;
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent customer service and communication skills;
• Ability to exhibit patience, empathy, and enthusiasm when working with patrons;
• Ability to understand and read Library of Congress (LOC) call number sequences in order to shelve books;
• Ability to work and communicate with library patrons and staff effectively;
• Minimal knowledge of computers and their applications;
• Aptitude for learning new technologies.

Additional Information

Salary Information

$13.50 per hour

Required Documents to Apply

Resume

Optional Documents

Special Instructions to Applicants

Recruitment Contact Information

Ivan Henley

Library Night Operations Manager

[email hidden]

501-916-6189

• All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
• Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

No Background Check Required

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Talking

Frequent Physical Activity

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking

Occasional Physical Activity

Crawling, Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible

No