About The Role

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Medical Assistant - Float
Locations: Hendersonville and Franklin clinics
As a Medical Assistant, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

Greet, room, and take vitals of patients.
Ensure clinic patient appointments run in a timely manner, communicating with Physicians and APPs for necessary information before they see patients.
Sanitize exam rooms after each patient
Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment.
Record into the patient’s EHR encounter as necessary per visit
Support clinical procedures as delegated by the supervising physician, including patient preparation, procedure scheduling, assisting during procedures, and reviewing discharge instructions.
Rotate/stock pharmaceutical closet; dispose of expired medications
Maintain inventory of medical supplies and non-sample pharmaceuticals
Order medical supplies and pharmaceuticals as needed, per established protocol
Crosstrain in Patient Service Representative duties
Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.
Support the overall success of the organization and perform other related duties as requested by leadership.
Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.

Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) or a minimum of two years of working experience.
Procedure assisting experience preferred
Excellent time management skills, including ability to work autonomously and with minimal direction.
Strong customer service orientation with excellent communication skills, including phone, verbal, written, and active listening, with the ability to build rapport with patients
Ability to solve problems with the focus on patient experience to make critical decisions
Experience working with performance-based goals or metrics
Solid data entry and technology skills including Outlook, Word, Excel, EHR
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Must be willing to assist and train at various clinics within the market as needed.
Valid driver license

16+ days of PTO (prorated your first year based on start date) & holiday pay
401k Contribution & Life Insurance
Convenient Monday – Friday schedule, enjoy weekends and evenings for yourself!
Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions