Patient Recruitment Coordinator

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

The Patient Recruitment Coordinator is responsible for providing operational, coordination, and administrative support across recruitment campaigns, working closely with the Patient Recruitment Manager and cross-functional partners.

This position supports the day-to-day recruitment activities through data tracking, reporting, vendor and site communications, recruitment material coordination, CTMS data management, and study documentation. This role helps ensure recruitment activities remain organized, accurate, and aligned with study timelines.

QUALIFICATIONS

Education

• Bachelor’s degree in a life science, public health, communications, healthcare administration, or related field preferred; equivalent clinical research experience considered.

Experience

• 1–3 years of experience in clinical research, patient recruitment, healthcare coordination, or a related support role preferred.
• Exposure to a site network, CRO, or clinical research site environment is a plus.
• Familiarity with clinical trial processes, including study start-up, informed consent, and IRB submissions, is advantageous.

Skills & Competencies

• Strong organizational skills with the ability to manage multiple tasks and studies simultaneously without sacrificing accuracy.
• Excellent written and verbal communication skills; able to correspond professionally with both internal teams and external site contacts.
• Patient-first mindset and commitment to ethical, compliant recruitment practices.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); comfort with CTMS platforms or databases is a plus.
• Collaborative team player with the initiative to work independently on assigned tasks.
• Attention to detail, especially in documentation, material review, and data tracking.

ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY

Recruitment Operations & Site Support

• Support the execution of patient recruitment strategies across assigned studies, working under direction of the Recruitment Manager.
• Serve as a day-to-day point of contact for site coordinators and site Directors regarding recruitment activity, inquiries, and material needs.
• Coordinate scheduling of pre-screening calls, referral follow-ups, and site check-ins related to enrollment progress.
• Maintain and update tracking logs for leads, referrals, screening outcomes, and enrollment status across active studies.
• Coordinate with recruitment vendor partners to ensure patient leads and referrals are accurately documented, tracked, and maintained within the EmVenio CTMS

Material Development & Marketing Coordination

• Coordinate with the marketing team on the development and review of patient-facing recruitment materials (flyers, digital ads, provider letters, etc.).
• Support quality review of study-specific materials to ensure alignment with sponsor requirements, IRB approvals, and GCP standards.
• Assist in submitting recruitment materials for IRB review and tracking approval status.
• Help compile and organize recruitment collateral for site distribution at study start-up.

Communication & Stakeholder Coordination

• Prepare and distribute routine study specific recruitment updates to internal and external stakeholders, providing visibility into referral activity, scheduled patients, etc.
• Coordinate cross-functional email threads and maintain follow-up on open action items between recruitment, site operations teams, sites, etc.
• Support onboarding of new sites to recruitment workflows per study by preparing orientation materials and initial communications.
• Assist in compiling content for sponsor-facing recruitment status updates or performance reports under supervision of the Recruitment Manager.
• Assist with the collection, validation, and compilation of recruitment metrics and operational data to support department level, site level, study specific, and sponsor reporting.

Compliance & Documentation

• Maintain organized and audit-ready documentation of all recruitment activities in accordance with applicable SOPs and regulatory standards.
• Ensure all participant outreach and engagement activities comply with ICH-GCP guidelines, HIPAA, and applicable IRB/IEC requirements.
• Support the preparation of recruitment-related sections of study files, including retention of approved materials and correspondence logs.

The typical base pay range for this role is USD $56,160 - $76,960 per year. Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits

• Please contact Carson Moreira-Rego at (866) 776-0127 x387 or at [email hidden] today to learn more about our opportunities where you can make a difference in your own career!
• Professional Case Management is an Equal Opportunity Employer.