About The Role

Advance Testing Company, an established New York-based construction materials testing and inspection firm and a member of SOCOTEC, has an immediate opening for an Operations Supervisor. For 40 years, Advance Testing has been providing the construction industry with the highest level of aggregate, soil, concrete, asphalt, and steel inspection services throughout the Eastern United States. As part of SOCOTEC, a global leader in testing, inspection, and certification, Advance Testing combines its longstanding regional expertise with the resources and capabilities of a global organization. Typical construction project types include highways, bridges, commercial buildings, airports, tunnels, fabrication plants, material production facilities, government and military sites, and schools.

The Operations Supervisor is responsible for overseeing the daily operations and scheduling of projects and personnel. They will lead the Operations team, organize and manage employee schedules and related equipment, monitor ongoing projects, maintain communication with field technicians and clients, and ensure that staffing and resources are properly coordinated to meet project demands. The Operations Supervisor will also work closely with department managers and company leadership to identify and resolve operational issues and improve efficiency.

Operations Supervisor –RESPONSIBILITIES
Oversee daily operations and scheduling of employees and projects
Create, manage, and adjust daily employee schedules based on project requirements and staffing needs
Supervise and provide direction to Operations personnel
Answer incoming calls and ensure necessary action is taken
Monitor employee check-ins and address attendance, scheduling, and coverage issues
Communicate directly with clients regarding ongoing projects, scheduling, staffing, and service needs
Monitor project staffing and proactively identify potential coverage issues
Maintain a punch list for office and building-related tasks and coordinate completion when technicians are available
Make hotel reservations for assignments requiring overnight stays
Oversee the acquisition, calibration, maintenance, and availability of equipment and vehicles
Coordinate the purchasing of equipment and supplies as necessary
Work closely with department managers and other departments regarding logistics, staffing, and project requirements
Provide technical and operational support to field employees as possible/necessary
Identify operational issues and implement solutions to improve efficiency and customer service
Assist with training and development of Operations personnel
Assist with other projects and responsibilities as needed
Operations Supervisor – COMPETITIVE SALARY AND BENEFITS PACKAGE
Overtime offered at time and a half
Comprehensive group medical insurance, including health, prescription, dental, vision
Flexible spending accounts for medical expenses and dependent care
Company paid offset to out of pocket health insurance and prescription costs
Opportunities for professional growth and advancement
Paid time off and sick days
Company–observed paid holidays
Paid training and certification
AFLAC Plans including short and long-term disability coverage, life insurance, et al.
401(k) Retirement Savings Plan
Operations Supervisor – QUALIFICATIONS:
Previous supervisory or management experience preferred
Experience in construction, engineering, materials testing, or a related field preferred
Excellent communication and leadership skills
Ability to multi-task and make time-sensitive decisions in a fast-paced environment
Strong problem-solving and decision-making skills
Well organized, motivated, and dependable
Computer proficient
Strong organizational and time management skills
Excellent interpersonal and customer service skills
Ability to effectively manage and prioritize multiple projects and personnel
Requires a valid, clean driver’s license
Ability to lift up to 50 pounds