About The Role

Position Overview

The Accounts Receivable Specialist will be responsible for managing the accounts receivable process, ensuring timely and accurate invoicing, monitoring and collecting outstanding balances, maintaining compliance with company policies, and continuously seeking opportunities for process improvements. This role requires a proactive and detail-oriented professional who thrives in a fast-paced, collaborative environment.

Key Responsibilities

Invoicing: Generate, review, and distribute accurate invoices to customers in a timely manner.
Payment Processing: Record incoming payments and allocate them correctly to customer accounts.
Collections: Monitor accounts receivable balances, follow up on overdue payments, and communicate effectively with customers to resolve outstanding issues.
Dispute Resolution: Address and resolve billing discrepancies by coordinating with internal and external stakeholders in a professional and assertive manner.
Account Reconciliation: Reconcile customer accounts to ensure accurate records and resolve any discrepancies.
Compliance: Ensure adherence to company policies, industry standards, and regulatory requirements in all receivable processes.
Aging Reports: Prepare and analyze accounts receivable aging reports, providing insights and updates to management.
Process Improvement: Identify inefficiencies within the accounts receivable process and recommend or implement enhancements to optimize operations.
Proactive Communication: Escalate any issues or potential risks that may impact cash flow or customer relationships to relevant stakeholders promptly.
General Support: Assist with ad-hoc financial and administrative tasks as needed to support the accounting team.

Qualifications and Requirements

Experience: Proven experience in an accounts receivable role, ideally within the industrial manufacturing and B2B sectors.
Accounting Knowledge: Basic understanding of accounting principles and practices.
Professionalism: Strong interpersonal and communication skills, with the ability to handle challenging conversations diplomatically and assertively.
Detail-Oriented: High level of accuracy and attention to detail in all work.
Problem-Solving: Demonstrated ability to troubleshoot and resolve issues effectively.
Optimization Mindset: A proactive approach to identifying inefficiencies and driving process improvements.
Work Ethic: Reliable, self-motivated, and capable of managing time effectively to meet deadlines.
Technical Skills: Proficiency with accounting software and Microsoft Office Suite
Communication: Clear and professional communication style, with a commitment to proactive issue resolution.