Patient Service Representative - Heart & Vascular

• DMC Heart & Vascular Clinic
• $500 Sign on Bonus
• A non-exempt medical office position responsible for front office processes in the physician practice

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling processes
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Education

High school diploma/GED required with completion medical office assistant program preferred

Certification

Prefer healthcare management/administration certification

Experience

Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

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