About The Role

Lead Coordinator – Be Part of the Team That CAREs

Curiosity. Ambition. Responsibility. Empathy. That’s the foundation of who we are at AllTech Services. We’re not your average HVAC & Plumbing company—we’re a team committed to personal growth, professional development, and delivering unmatched customer experiences.

At AllTech, we work together, grow together, and win together. We’re looking for a Sales Coordinator who’s ready to bring energy, empathy, and precision to the sales process. You’ll help connect homeowners with the solutions they need—making sure every interaction is smooth, informed, and successful.

What You’ll Do At AllTech, you’ll support our customers and our Comfort Consultants (outside sales) by making the process seamless from inquiry to installation. Here’s what your day might include:

C – Curiosity

Stay sharp on our services, pricing, and promotions
Help customers explore their options by asking the right questions and offering tailored information
Keep learning—about people, systems, and process improvements

A – Ambition

Handle inbound calls from homeowners and turn questions into appointments
Enter and manage leads, quotes, and orders with speed and accuracy
Support our sales team with proposal prep, follow-ups, and contract coordination
Schedule installations, manage materials and ordering, and keep jobs on track

R – Responsibility

Maintain accurate records, update sales databases, and prepare reports
Communicate clearly with technicians, reps, and other departments to ensure customer satisfaction
Assist with job costing, materials procurement, and proposal support

E – Empathy

Listen actively to customer concerns and needs
Offer solutions with care and clarity, not pressure
Work collaboratively with your team to keep things running smoothly
Follow through on commitments—our customers deserve nothing less

What We’re Looking For

2+ years of customer service or sales support experience
Experience booking sales appointments or supporting a high-volume Sales Team is a big plus
Strong phone presence and communication skills
Comfortable with scheduling software, Microsoft Office tools, and multi-line phone systems
Must be available to work a flexible schedule, including alternating weekends
This is an on-site role at our office in Northern Virginia
Must pass a background check and pre-employment drug screen

Compensation & Benefits

$20–$25/hr starting pay, based on experience
Health, Dental, and Vision Insurance options
401(k) with company match
Health Savings Account and Flexible Spending Account
Paid Time Off and Holiday Pay
Company-paid life insurance
Opportunities for bonuses, promotions, and additional incentives
Supportive team culture, real career growth, and stability—we’ve never laid off during a downturn

Why Work With AllTech? Because we CARE. Whether it’s your first day or your fifth year, you’re seen, supported, and surrounded by people who want to help you thrive. You won’t just be answering phones—you’ll be building trust, solving problems, and playing a key role in one of the most respected service teams in the region. Ready to build your future with AllTech Services? Apply today and let’s grow together.

Generic ReWrite

HVAC Lead Coordinator A leading residential services provider is seeking an HVAC Lead Coordinator to support a high-performing sales team in delivering exceptional customer experiences. This role is perfect for someone who thrives on organization, communication, and helping customers make informed decisions. If you're detail-oriented, tech-savvy, and passionate about service, this is an excellent opportunity to grow within a stable, supportive environment.

Key Responsibilities

Answer inbound calls from new and existing customers, providing product and service information
Schedule sales appointments with qualified leads (no cold calling)
Assist customers with pricing, availability, and service options
Process sales orders and contracts accurately and efficiently
Generate and manage purchase orders for equipment and materials
Support the sales team with follow-up calls, proposal preparation, and documentation
Coordinate between departments to ensure timely installations and customer satisfaction
Update sales databases, track lead activity, and prepare basic reports
May occasionally visit job sites to ensure project accuracy and client satisfaction

Requirements

2+ years of customer service or inside sales support experience
Strong written and verbal communication skills
Experience working with CRM tools, Microsoft Office, and multi-line phone systems
Ability to manage multiple tasks and stay organized in a fast-paced environment
Flexible schedule, including availability on alternating weekends
Must be able to work on-site daily
Pre-employment background check and drug screening required