About The Role

The Delivery team enables Gousto to deliver complex business and technology change successfully across the organisation. Working closely with Technology, Product and other teams across the business, the function ensures strategic programmes are planned, governed and delivered effectively while continually improving delivery capability across the business. 

As Head of Delivery, you will lead Gousto's most complex transformation programmes while maintaining a portfolio-level view across delivery activity company-wide. You'll be responsible for driving large-scale technology and business change, including AI transformation, strengthening delivery capability, and embedding high standards across the organisation. Alongside leading critical programmes, you'll manage and develop a team of Delivery Managers, helping shape delivery practices, governance and organisational change that enable Gousto to continue to scale successfully.

Core Responsibilities: 

Own the delivery of Gousto's largest and most complex business and technology transformation programmes
Maintain a portfolio-level view across delivery, ensuring priorities, dependencies, risks and progress are visible across the organisation
Lead technology transformation initiatives, including AI capabilities, supporting successful implementation, adoption and organisational change
Lead the Tech Tribe Delivery team within your Tribe, building strong delivery capability and effective cross-functional ways of working
Oversee technology risk and incident management, identifying issues early and driving effective resolution
Deliver strategic commercial, investment and supply chain programmes that support business growth
Partner with senior leaders across Technology, Product, People, Legal, Finance and Operations to align priorities and deliver successful outcomes
Lead, coach and develop a team of Delivery Managers, promoting high standards in delivery and change management
Strengthen delivery practices, governance and operating rhythms to improve organisational delivery capability
Foster a culture of accountability, continuous improvement and constructive challenge across delivery teams

Who You Are

You have experience leading large, complex transformation programmes across technology and business functions within a fast-paced organisation
You have successfully delivered technology transformation initiatives, including AI, and understand the organisational change needed to embed new capabilities
You have experience managing a portfolio of strategic programmes while balancing priorities, dependencies and delivery risks
You combine commercial awareness with experience delivering cross-functional initiatives involving Technology, Finance, Legal, Operations and Supply Chain
You have the technical understanding to engage confidently with engineering leaders on platforms, architecture and delivery decisions
You build trusted relationships with senior stakeholders and influence decisions through clear communication and sound judgement
You are comfortable operating at both strategic and operational levels, moving between portfolio leadership and hands-on delivery support
You lead and develop high-performing teams, creating an environment of accountability, collaboration and continuous improvement
You are passionate about improving delivery practices and using emerging technologies including AI, to enhance organisational effectiveness
You remain calm through ambiguity, simplify complexity and help teams make informed decisions in a changing environment

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Gousto is for everyone

Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.

Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences. 

Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you’re in a job share, why not just apply as a pair.

For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.

If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.

We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.

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