About The Role

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsible for leading technical programs that support enterprise technology initiatives such as cloud transformation, systems integration, or platform modernization. Applies advanced knowledge of Agile, SAFe, or hybrid methodologies to manage program execution, governance, and stakeholder engagement. Collaborates with engineering, product, and business teams to ensure alignment with strategic goals. Mentors junior technical program managers and contributes to the evolution of program delivery practices. Additionally, serves as a strategic partner to business and analytics teams by translating business needs into scalable reporting, analytics, and insights capabilities that drive informed decision-making and measurable business outcomes.

Lead technical programs that support enterprise technology strategies and cross-functional initiatives
Develop and maintain program roadmaps, delivery plans, and resource models in collaboration with engineering and product teams
Partner with business and technology stakeholders to ensure alignment with strategic goals and delivery expectations
Apply technical program governance practices, tools, and reporting standards to monitor progress and performance
Identify and manage technical risks, dependencies, and delivery challenges across teams and systems
Coordinate across engineering, product, and business teams to ensure cohesive and timely program execution
Deliver program updates and insights to senior stakeholders and governance forums
Support investment planning and business case development through data-driven insights and scenario modeling
Ensure compliance with security policies, regulatory requirements, and governance frameworks
Promote agile practices, innovation, and continuous improvement within technical program teams
Mentor technical program managers and team leads to build delivery capability and technical acumen
Contribute to the refinement of technical delivery methodologies and frameworks
Collaborate with architecture, engineering, and product leaders to ensure alignment with technical strategy
Represent technical program management in cross-functional planning and capability development forums
Partner with analytics, reporting, data engineering, and business teams to define, prioritize, and deliver data and analytics solutions aligned to organizational objectives
Lead the intake, prioritization, roadmap development, and governance of analytics initiatives, ensuring alignment to strategic priorities and business value
Facilitate stakeholder discovery sessions to identify business requirements, key performance indicators (KPIs), measurement frameworks, and reporting needs
Drive adoption and utilization of analytics products through stakeholder engagement, change management, training, and communication strategies
Establish and monitor success measures to evaluate the effectiveness, adoption, and business impact of analytics solutions
Partner with data governance, reporting, and business teams to improve data quality, consistency, accessibility, and trust in enterprise reporting
Translate complex analytical concepts into actionable recommendations and executive-level communications
Facilitate cross-functional collaboration between business stakeholders, analysts, engineers, designers, and product teams to deliver user-centered analytics experiences
Support reporting modernization, dashboard rationalization, and analytics enablement initiatives that improve decision-making efficiency and insight accessibility
Promote data literacy and best practices in analytics, visualization, measurement, and storytelling across stakeholder groups
May perform other duties as assigned
5+ years of relevant program management experience, managing technical programs in a cross-functional environment
2+ years of experience leading multi-phase, cross-functional technical programs
Advanced knowledge and understanding of technical program governance, Agile/SAFe frameworks, and enterprise planning practices
Significant experience in leading technical programs involving systems integration, cloud migration, or platform modernization
Proven ability to align technical delivery with business strategy, manage dependencies, and drive cross-functional collaboration
Advanced skills in risk modeling, forecasting, and scenario planning to support executive decision-making
Expert knowledge of enterprise technology environments, including infrastructure, architecture, and security considerations
Experience with managing program budgets, stakeholder expectations, and executive reporting
Advanced skill in using tools such as Jira, Tableau, and Power BI to track program health and performance
Bachelor’s degree in Information Technology, Computer Science, Business Administration, Program Management, or related field, or equivalent combination of education, training, and experience.

Desired Qualifications

Master’s degree in Information Technology, Business Administration, or related field, or equivalent combination of training, education, and experience
Professional Certifications (e.g., CAPM, CSM, PMP, PMI- ACP, PgMP, SAFe Practitioner, ITIL, or Cloud (AWS/Azure) certifications)
Experience leading analytics, reporting, business intelligence, data governance, or data enablement initiatives in a complex enterprise environment
Advanced knowledge of business intelligence, data visualization, KPI development, and performance measurement frameworks
Demonstrated ability to translate business challenges into analytical solutions and actionable insights
Experience partnering with senior leaders to develop data-driven strategies, measurements, and decision-support capabilities
Strong understanding of data lifecycle management, reporting governance, and analytics best practices
Experience facilitating stakeholder alignment across business, analytics, technology, and operational teams
Exceptional communication, presentation, data storytelling, and executive influence skills
Experience with reporting and visualization platforms such as Power BI, SQL, or similar analytics technologies preferred
Experience managing analytics portfolios, intake processes, prioritization frameworks, or value realization methodologies preferred