Front Desk Administrator

Position Overview

The Front Desk Administrator will be responsible for greeting clients, managing incoming calls, and performing various administrative tasks. You will play a key role in ensuring the smooth operation of our office and providing excellent customer service to both clients and staff.

Key Responsibilities

• Welcome and greet clients, visitors, and vendors, ensuring a positive experience
• Answer and direct phone calls, take messages, and handle general inquiries from the info email
• Manage the front desk area, ensuring it is neat, organized, and stocked with necessary supplies
• Assist with scheduling meetings, managing calendars, and coordinating conference room bookings
• Maintain office security by following safety procedures
• Receive and deliver daily mail and packages
• Coordinate & mail packages via USPS, UPS and courier services
• Assist with administrative tasks such as data entry and provide occasional backup to facilities
• Help coordinate office events and team activities
• Schedule and coordinate CEU Lunch & Learn presentations for the firm
• Ordering food for inhouse meetings
• Keep the Front Desk Manual up to date

The hourly wage range for this position is $22 to $25 per hour depending on experience.

Qualifications

• High school diploma or equivalent required; an Associate’s or Bachelor’s degree is a plus
• Previous experience in a front desk, receptionist, or administrative role is preferred
• Strong communication and interpersonal skills
• Ability to handle multiple tasks and prioritize in a fast-paced environment
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience working in an architecture, design, or construction firm is a plus, but not required
• Professional appearance and demeanor
• Strong organizational skills and attention to detail

We offer a competitive benefits package designed to support the well-being of our employees and their families. Benefits typically include medical, dental, and vision insurance; paid time off and holidays; retirement savings plans with employer contributions; life and disability insurance; and opportunities for professional development. Eligibility and specific offerings may vary based on position and employment status.